卡苏洛酒店有游泳池吗？

是的，此住宿设有1 个室外游泳池。

卡苏洛酒店允许宠物入住吗？

不可以，该住宿不允许宠物入内。

卡苏洛酒店的停车费是多少？

该住宿免费提供自助停车和延时停车。

何时可在卡苏洛酒店办理入住？

开始办理入住：15:00；停止办理入住：午夜。超过规定时间后恕不安排入住。

何时可在卡苏洛酒店办理退房？

退房时间为正午。延迟退房会收取费用（视客房供应情况而定）。

卡苏洛酒店的地址在哪里？

此精品酒店坐落在东科罗拉多南岸 - 奥尔托尔夫，距离圣爱德华大学 1.5 公里，并距离南国会大街和奥斯丁会议中心不到 5 公里。而且，科罗拉多河和Lady Bird (莱迪伯德)湖距离酒店不到 3 公里。

卡苏洛酒店 - Expedia 亿客行

Q: 卡苏洛酒店有游泳池吗？

是的，此住宿设有1 个室外游泳池。

Q: 卡苏洛酒店允许宠物入住吗？

不可以，该住宿不允许宠物入内。

Q: 卡苏洛酒店的停车费是多少？

该住宿免费提供自助停车和延时停车。

Q: 何时可在卡苏洛酒店办理退房？

退房时间为 正午。延迟退房会收取费用（视客房供应情况而定）。

2/10 糟糕

真实旅客

2018 年 7 月 13 日

2018 年 7 月入住 1 晚

2/10 糟糕

Eugenia

与家人出行

2024 年 3 月 4 日

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Insane circumstance

The hotel burned down because of a fire two days before my stay. I’m honestly not sure what the protocol would be after this happens but I was not informed by anyone and was just luckily informed by my own being and research. I contacted hotels.com and they were unaware and did not provide any help. I would like a full refund because I did not stay.

2024 年 3 月入住 2 晚

2/10 糟糕

Alejandra

2024 年 3 月 3 日

2024 年 3 月入住 2 晚

2/10 糟糕

Mario

2024 年 3 月 3 日

2024 年 3 月入住 1 晚

2/10 糟糕

Desirae

与家人及幼儿出行, 与家人出行, 与配偶出行

2024 年 2 月 24 日

满意：服务设施

不满意：清洁度、员工和服务、住宿条件和设施

I had bed bugs on my bed board and I woke up itching like crazy had to get my man and 3 kids and left in the middle of the night.

2024 年 2 月入住 1 晚

4/10 很差

Isabella

与配偶出行

2024 年 2 月 24 日

不满意：清洁度、员工和服务、服务设施、住宿条件和设施

The room was held together by tape… I booked last minute for Valentine’s Day since my hubby wanted a room with a tub. I found this and thought it was a good price. The tub worked, but instead of a faucet to fill it up, there was an unfinished plastic pvc pipe contraption. I asked for another room thinking that this was unacceptable, but the other room he showed me was creepy. There was a two way mirror in front of the tub, that faced the other room. It was also old smelled of mold and looked like it had been painted by kids. Not what we’re into… ok pvc pipe room it is. Everything was ok, except I couldn’t help but notice there were an absence of women? Why were there so many men there? Idk. Felt creepy but I was with hubby, so ok… in the morning(valentines day) the manager came knocking, and tried to ENTER the room with his card 1 hour before check out. I was not dressed yet, and found it really weird that he knew we were in the room and tried to open the door anyways…. He asked if we were going to stay another night…. Why wouldn’t he call the room? Why didn’t he knock I twice? Why did he need to know this in advance? It was not check out time yet… all questions left unanswered. We checked out in time and when leaving I found a sharp (aka a used injection needle) in the tisssue box that I had been wiping my nose with all night. This was really creepy, unsanitary, and unsafe. Tahanj go we made it out alive. When I told the front desk about it, they did not seem v. Shocked.

2024 年 2 月入住 1 晚

2/10 糟糕

Wendi

2024 年 2 月 12 日

2024 年 2 月入住 1 晚

2/10 糟糕

Chad

2024 年 2 月 12 日

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

The pictures are very deceiving!!!

The lady at the front desk offered my wife and I a full refund because the conditions of this place was really bad and smelled like an ashtray, the carpet was spotted up badly, our room smelled like someone urinated in the bed badly, the curtains had brown spots all over them and the place had bed bugs. The owner needs to shut this place down this was the most sleaziest hotel I’ve ever stepped in, in my entire life!

2024 年 2 月入住 1 晚

2/10 糟糕

Camila

2024 年 2 月 11 日

不满意：清洁度、员工和服务、住宿条件和设施

Very noisy and the amenities and the room looks very old and dirty. In the bathroom it was a used towel and it was hair on the walls of the shower.

2024 年 2 月入住 1 晚

2/10 糟糕

Brandon

2024 年 2 月 11 日

不满意：住宿条件和设施，员工和服务

The Receptionist was friendly, but not helpful. The room has a lot of potential, but has been obviously neglected over the years.. The hot water was out.. (Was told it’d be fixed any minute, but waited hours and it never was) Also I didn’t realize from the pictures, or the listed amenities (Which was quite deceptive by the way ) That the shower was completely exposed into the main room.. No big deal, but with no hot water it wasn’t pleasant at all… The remote was also missing from our room.. I informed the front desk and they told me they didn’t have any other remotes.. WiFi was also listed as available, but unfortunately didn’t reach our room.. I told the front Desk just and she just offered to nudge their router a bit closer.. (Didn’t work) The A/C was also not the greatest our room stayed relatively warm throughout the night… I don’t believe I’ll be coming back.

2024 年 2 月入住 1 晚

2/10 糟糕

Jennifer

2024 年 2 月 7 日

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Danger!

It was really bad. The room was dirty and clearly undergoing repairs of some kind. There was no water in the shower, there was only one dingy towel, not one garbage can. The couch was stained, the floor was definitely not clean. The hallways were being deep cleaned at night. The whole place smelled bad. There were so many things that just didn’t feel right.

2024 年 2 月入住 1 晚

2/10 糟糕

Coleman

商务旅客

2024 年 2 月 1 日

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

The hotel offered a "15 minute review of your room to decide if you wanted to stay." I chose to not stay. The room was dirty. The window unit AC made the window unsecured.

2024 年 1 月入住 3 晚

6/10 一般

Richard

商务旅客

2024 年 1 月 27 日

不满意：清洁度、服务设施、住宿条件和设施

The place has potential, needs proper management, no towels on checkin? No cable on tv, and the rooms are in dire need of updating.

2024 年 1 月入住 2 晚

2/10 糟糕

真实旅客

2024 年 1 月 12 日

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

A One Star Hotel

The people were nice, but there was a dead mouse in my room. The curtains didn't fit the windows. The shower didn't work. The toilet seat was broken. It's really a shame.

2024 年 1 月入住 2 晚

10/10 超赞

Arris

与家人出行

2024 年 1 月 7 日

2024 年 1 月入住 1 晚

2/10 糟糕

Markesian

与配偶出行

2024 年 1 月 6 日

不满意：清洁度、员工和服务、服务设施、住宿条件和设施

Never again

2023 年 12 月入住 1 晚

4/10 很差

Julia

与家人出行

2024 年 1 月 4 日

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2023 年 12 月入住 1 晚

10/10 超赞

John

2023 年 12 月 29 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Love it or

I think this is a great Hidden Gem experience. It's not for everybody, but if you like a good value, atmosphere that is unique, good people watching opportunities, this is a great place to stop by. The staff is very friendly and it's generally a one-of-a-kind place.

2023 年 12 月入住 1 晚

10/10 超赞

Isabela

团体旅客

2023 年 12 月 18 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2023 年 12 月入住 1 晚

8/10 还可以

Glo

2023 年 12 月 13 日

满意：员工和服务

2023 年 12 月入住 1 晚

2/10 糟糕

真实旅客

2023 年 12 月 10 日

不满意：清洁度、住宿条件和设施、客房舒适度

Terrible

Do not stay here!!!

2023 年 12 月入住 1 晚

10/10 超赞

Daniel

2023 年 12 月 6 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

My room had amenities that I would expect to see in a room priced 2 to 3 times more than this room was priced. The building is an older building situated next to I35 South which appears to be in a renovation stage. The only thing that was a little lacking was the parking area, but still quite acceptable.

2023 年 11 月入住 1 晚

2/10 糟糕

Alexis

与配偶出行

2023 年 12 月 5 日

不满意：清洁度、员工和服务、服务设施、住宿条件和设施

Very dirty, was not comfortable sleeping here. The water would not get hot when I took a shower

2023 年 9 月入住 1 晚

2/10 糟糕

Sally

2023 年 12 月 5 日

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Don’t Stay here!

Terrible, room smelled and we had to request another room. There was one pillow and two towels for the king sized room. Internet did not work, pool and jacuzzi closed and no breakfast as advertised. Very disappointed.

2023 年 12 月入住 1 晚

10/10 超赞

Sandra

与家人出行

2023 年 12 月 5 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Best service and stay

Hidden Gem. We did a last minute reservation and the place was 100 times better than we could have hope. She customer service 10 out of 10. The girl that checked us in was extra nice. We got a 2 bed and the room was huge, the tub fits 2 full grown ups comfortably

2023 年 12 月入住 1 晚

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