I did not read reviews before booking this hotel which is a mistake I will NEVER make again. I checked in about 3:30 and went into my room where I ate something. Afterwards, I went into the restroom and there was mold on the ceiling. When I raised the concern with front desk staff I was told “it’s impossible for there to be mold but I will come look” the manager entered my room and said that it was just mildew and he could paint over it to kill it. At this point he said that he would come finish the PAINTING OVER IT in the morning without offering to move me to another room despite my telling him that I am highly allergic to both mold and mildew and there were now paint fumes in my room. Later I began having an allergic reaction so I called and asked to be moved to a different room (not even requesting an upgrade). I was laughed at and hung up on. About 30 minutes later just after 7:30 PM, they called me and gave me an ultimatum: stay to be dealt with in the morning OR check out and leave the premises. I chose the latter because I was already having an allergic reaction and I did not want to end up in the hospital. This morning when I contacted Expedia to process my refund they contacted him and he changed his story, now saying it was just a stain and not mold or mildew at all. When I called the front desk to complain he told me “If you are so allergic to mold and mildew you should just stay home instead of going to hotels” before very abruptly hanging up on me.
Abigail
2025 年 5 月入住 3 晚
10/10 超赞
Corey Nelson
2025 年 5 月 11 日
满意:清洁度、员工和服务、住宿条件和设施
Staff was friendly, rooms clean, and the one time I had trouble getting back in my room, they were quick to help me get my card swapped
Corey Nelson
2025 年 5 月入住 6 晚
2/10 糟糕
Kelsey
2025 年 4 月 29 日
不满意:住宿条件和设施,清洁度
Bugs everywhere, not a clean facility, walls are paper thin. Staff is not friendly. If you don't mind staying in an unkept property
Kelsey
2025 年 4 月入住 4 晚
2/10 糟糕
Shivonne,Godley
2025 年 4 月 28 日
不满意:清洁度、员工和服务、住宿条件和设施
The outside looks very rundown. And lots of people hanging outside, looked very sketchy. The room looked renovated but I saw a bug on the bed. We immediately left and went back to ask for a refund but we were told it was too late. We didn’t feel safe staying there just I was ok with losing my money.
Shivonne
2025 年 4 月入住 1 晚
2/10 糟糕
Saule
与家人出行
2025 年 3 月 26 日
不满意:员工和服务、服务设施、住宿条件和设施
One hour after we checked in, the owner informed us that on our second day of stay there would be no electricity at the hotel for five hours. They refused to change our booking or to give us a refund. We checked out of the hotel right away anyways. Seriously not worth it. There are much better hotels at the same price range in Austin. They’re probably not going to return our deposit too. Avoid this place!
Saule
2025 年 3 月入住 2 晚
8/10 还可以
Anthony
2025 年 3 月 20 日
满意:清洁度
Anthony
2025 年 3 月入住 2 晚
8/10 还可以
augustus
2025 年 2 月 8 日
augustus
2025 年 2 月入住 4 晚
2/10 糟糕
Jeff
2025 年 1 月 14 日
不满意:清洁度、员工和服务、住宿条件和设施
Jeff
2024 年 12 月入住 2 晚
2/10 糟糕
Walter
2025 年 1 月 13 日
不满意:清洁度、员工和服务、住宿条件和设施
Walter
2025 年 1 月入住 3 晚
6/10 一般
Michael
2025 年 1 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Poor location to get in and out from. Near Interstate Highway
Michael
2025 年 1 月入住 2 晚
6/10 一般
Robert
2025 年 1 月 10 日
满意:员工和服务
Robert
2024 年 12 月入住 1 晚
4/10 很差
Lacy
2024 年 12 月 20 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Don’t stay here!
Smelled pot everyday, I’m allergic to the smell and the material! The management didn’t care, the female manager asked me if I put everything back and the room was cleaned. Like how rude!!!! The breakfast was horrible, the waffles are great but the sausage was awful, hard and over cooked!!
Lacy
2024 年 12 月入住 3 晚
4/10 很差
Robert
商务旅客
2024 年 12 月 16 日
不满意:住宿条件和设施,员工和服务
Nightmare in Austin
The hotel is full of people who are partying all night and the management is absolutely horrible.
Robert
2024 年 12 月入住 7 晚
10/10 超赞
Samuel
2024 年 12 月 15 日
Samuel
2024 年 12 月入住 3 晚
2/10 糟糕
Dirna
2024 年 12 月 7 日
不满意:清洁度、员工和服务、住宿条件和设施
Dirna
2024 年 12 月入住 2 晚
10/10 超赞
真实旅客
与家人出行
2024 年 12 月 2 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2024 年 11 月入住 10 晚
2/10 糟糕
elia
与家人出行
2024 年 11 月 29 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The hotel is terrible room sofa was disgusting tore floor from room and bathroom was not clean odor was horrible bedding was ? Washed and wrinkle
elia
2024 年 11 月入住 2 晚
10/10 超赞
David
2024 年 11 月 29 日
David
2024 年 11 月入住 1 晚
8/10 还可以
Francis,Oak Park
2024 年 11 月 27 日
满意:清洁度、员工和服务、住宿条件和设施
just 1 bad towel that should no longer be in given to guests
Francis
2024 年 11 月入住 2 晚
10/10 超赞
Chao
2024 年 11 月 18 日
满意:清洁度、员工和服务、住宿条件和设施
Wonderful place
Chao
2024 年 11 月入住 2 晚
10/10 超赞
Joann
与配偶出行, 商务旅客
2024 年 11 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff very respectful and friendly
Joann
2024 年 11 月入住 5 晚
8/10 还可以
Cynthia
2024 年 11 月 4 日
满意:清洁度、员工和服务、住宿条件和设施
It was noisier than expected. My bad on choosing near interstate. Front desk clerks were all great.