6/10 一般
Martin
与家人出行, 商务旅客
2025 年 8 月 2 日
满意：清洁度
不满意：住宿条件和设施，员工和服务
When we arrived, there was a fan blowing in our room and the mold smell was so strong, we had to be moved to another room! We had requested a handicapped room which our original room was not but they did move us to a handicapped room which was clean but had multiple holes in the carpet and tile and caulking falling apart in the bathroom……the room also only had one small trash can….none in the coffee area of the studio/suite sized room, nor any bath mat in the slippery tub! I asked two different people on the maid staff for a trash can and bath mat and neither one of them spoke a word of English! When we went down for breakfast(6-10am), there was no breakfast to be had other than dry cereal and bagels/toast. It was 7:30am before any breakfast was provided and it was only limited! The 2nd morning was ok…..full breakfast! Although comfortable and clean, this hotel is in dire need of upgrading and staff that knows what they’re doing! Completely Unacceptable for the price of the Rooms!
Martin
2025 年 7 月入住 2 晚