6/10 一般
Cindy
团体旅客
2025 年 5 月 7 日
满意：住宿条件和设施，清洁度
不满意：服务设施，员工和服务
We really enjoyed the location, it was convenient to get downtown, close to Terry Black’s BBQ, and near South Congress. Everything we wanted to see was just a short drive away. The property itself was lovely, with easy parking and simple access. Inside, it was spacious and cozy, featuring a beautiful living room, two bathrooms, a well equipped kitchen, and a charming outdoor patio. It truly had a homey feel.
However, the cleanliness left much to be desired. It was clear that cleaning was only done on visible surfaces. The shower curtain was particularly dirty, we found a random sock under the bed, and there was dust in various spots. The cleanliness issues didn’t all bother me, but the shower curtain was unacceptable.
We arrived at midnight after a 12-hour flight, and to our surprise, there were no towels or shampoo, not even hand towels—just two rolls of toilet paper. After such a long trip, not being able to shower was really frustrating, and we had to make a late-night trip to Target to buy towels.
Additionally, the WiFi was difficult to connect to. The instructions said the network name was on the router, but it wasn’t. I had to try several networks before finding the right one. I reached out through the app about both the WiFi and the missing towels, but never received a response.
If you plan to stay here, I recommend bringing your own towels or stopping by a local store to pick some up.
Cindy
2025 年 4 月入住 3 晚