Unfortunately our stay was not what it could have been. The decor and vibe of the Hotel was awesome. However, the visit to the lobby bar was less than desirable, bartender was unfriendly and she seemed uninterested in providing pleasant customer service. On the up side the complimentary margaritas upon check-in were very tasty! My biggest concern with this hotel experience was the lack of follow-through regarding an issue in our room. I called for assistance with the electronics in the room, as they were not working correctly and was told someone would be up to assist. However, no one ever showed up or called to follow-up. We travel frequently so this lack of basic follow-up and customer service was disappointing for this type of hotel.
Kimberlie
2025 年 5 月入住 2 晚
8/10 还可以
Cathy
与家人出行
2025 年 5 月 11 日
满意:清洁度、服务设施、住宿条件和设施
Love the location, restaurant hostess was grumpy!
Cathy
2025 年 5 月入住 1 晚
10/10 超赞
Chloe Ann
与家人出行
2025 年 5 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The customer service is unrivaled! From management to cleaning people, everyone is so friendly and accommodating.Margaritas or refreshing water offered upon check in. Nice, clean, comfortable hotel with coffee and fridge in the room. Great views of the lake. Valet parking is a little pricey but we found it to be so convenient it was worth it. Special shout out to Jared and Carissa who took such good care of us. There's a long haired gentlemen that is a valet who made our trips around town fun and informative ( so sorry, didn't catch his name but he is a keeper). Highly recommend the Van Zandt!
Chloe Ann
2025 年 4 月入住 7 晚
10/10 超赞
Jill
2025 年 5 月 5 日
满意:清洁度、员工和服务、住宿条件和设施
Great place - fun Sunday Jazz brunch!
Jill
2025 年 2 月入住 3 晚
10/10 超赞
Scott
与家人出行
2025 年 5 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice place
Scott
2025 年 4 月入住 3 晚
8/10 还可以
Natalie
与配偶出行
2025 年 4 月 28 日
满意:员工和服务、服务设施、住宿条件和设施
It was a nice, clean, and comfortable place and staff was very good. My complaint is that the extra fees that get put on at the end of the stay that you are not told about. Also, the parking is very expensive. After the first night, I used a parking app to find cheaper parking nearby.
Natalie
2025 年 4 月入住 3 晚
10/10 超赞
Billy Jack
2025 年 4 月 27 日
Billy Jack
2025 年 4 月入住 1 晚
10/10 超赞
Annie,New York
2025 年 4 月 24 日
Annie
2025 年 4 月入住 1 晚
10/10 超赞
Erin
与家人出行
2025 年 4 月 23 日
满意:服务设施
Liked roof top pool and bar
Erin
2025 年 4 月入住 2 晚
10/10 超赞
Ramon
2025 年 4 月 20 日
Ramon
2025 年 4 月入住 6 晚
6/10 一般
Gabriel
2025 年 4 月 19 日
满意:员工和服务,清洁度
Great layouts and vibe, but they charge $70 a night for parking and there is construction everywhere!
Gabriel
2025 年 4 月入住 2 晚
8/10 还可以
mitch
2025 年 4 月 18 日
mitch
2025 年 4 月入住 2 晚
10/10 超赞
Troy
2025 年 4 月 13 日
满意:清洁度、员工和服务、住宿条件和设施
Troy
2025 年 3 月入住 3 晚
6/10 一般
Lynn
与家人出行
2025 年 4 月 13 日
We really wanted to like Hotel Van Zandt but it was just okay.
Lynn
2025 年 4 月入住 3 晚
10/10 超赞
Mary-Frances
2025 年 4 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We thoroughly enjoyed our stay. Everyone was kind and helpful. I appreciated the water in the lobby, the restaurant had a delicious brunch menu, and the service was impeccable. The margaritas were absolutely delicious that were offered during the happy hour… And one employee was so kind to give us a margarita, even though we left our token in the room.
Everything was clean, and the room service did a fantastic job. We will definitely visit here again.
Mary-Frances
2025 年 4 月入住 4 晚
10/10 超赞
Aaron
与配偶出行
2025 年 4 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful hotel and pool area
Aaron
2025 年 4 月入住 1 晚
10/10 超赞
Ronald l
2025 年 4 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice staff
Ronald l
2025 年 3 月入住 3 晚
10/10 超赞
Jimmy
2025 年 4 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This property was amazing, fun atmosphere and setting.