It’s an airport hotel and fine for how we utilized it. Our flight was at 5:00 a.m. so we decided to stay on airport grounds instead of waking up at 2:00 am and driving to airport. Stay was fine - we really didn’t do anything but check-in, sleep, & leave. Shuttle was there at 3:30 a.m. to pick us up & take to airport. Was perfect for our circumstances!
Leah
2025 年 5 月入住 1 晚
10/10 超赞
Deborah
与家人出行
2025 年 5 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice hotel near the airport and the shuttle was very convenient.
Deborah
2025 年 5 月入住 1 晚
10/10 超赞
Jamie
与家人及幼儿出行
2025 年 5 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing staff, beautiful hotel, great food
Jamie
2025 年 5 月入住 1 晚
10/10 超赞
Cesar
2025 年 5 月 16 日
满意:清洁度、员工和服务、住宿条件和设施
The staff was pleasant and professional.
Cesar
2025 年 5 月入住 1 晚
4/10 很差
Mark
与家人出行
2025 年 5 月 14 日
满意:清洁度
Who designed the narrow approach to the hotel? Rooms were nice nothing of an upgrade really. Rooms were noisy. The wall are paper thin listened to snoring from multi rooms. Zero sound deadening. Not worth the cost.
Mark
2025 年 5 月入住 1 晚
8/10 还可以
Richard
2025 年 5 月 13 日
满意:服务设施,清洁度
Xxxxx
Richard
2025 年 5 月入住 1 晚
6/10 一般
DEBRA
与家人出行
2025 年 5 月 12 日
满意:服务设施,清洁度
Clean room and comfortable beds. Was charged for a meal at the restaurant on a day we did not eat there. Called to request refund but it has not been refunded.
DEBRA
2025 年 4 月入住 1 晚
2/10 糟糕
Sandy
与配偶出行, 商务旅客
2025 年 5 月 10 日
不满意:清洁度、员工和服务、住宿条件和设施
My reservation was cancelled without my knowledge or consent. Then when I showed up to check in, I was informed my room was sold to someone else and there were no rooms left. I then asked if I could get a ride to a nearby hotel and was refused even tho the shuttle was just parked out front without occupants.it was raining and 1am the night before I had to be at the airport for 6am. I had to walk to the nearest hotel. Apparently the front clerk unbooked my room and no one would help me or take any responsibility even tho the clerk admitted there had been a mistake on her end.I then had to pay double the price at another hotel. Unbelievably horrible experience and would never ever stay there again.worst customer service I have ever received. Incredibly unprofessional and disappointing.
Sandy
2025 年 3 月入住 1 晚
6/10 一般
Laura
2025 年 5 月 8 日
Laura
2025 年 4 月入住 1 晚
10/10 超赞
Gregory Louis
2025 年 5 月 5 日
Gregory Louis
2025 年 4 月入住 1 晚
10/10 超赞
Leslie
2025 年 4 月 28 日
Leslie
2025 年 4 月入住 1 晚
10/10 超赞
JANE
2025 年 4 月 27 日
JANE
2025 年 4 月入住 1 晚
8/10 还可以
Kelly
与配偶出行
2025 年 4 月 26 日
满意:清洁度、服务设施、住宿条件和设施
Hotel was clean and completely suited our needs.
Kelly
2025 年 4 月入住 3 晚
10/10 超赞
Kristie
2025 年 4 月 24 日
满意:清洁度
Kristie
2025 年 4 月入住 1 晚
10/10 超赞
Katherine
2025 年 4 月 23 日
满意:员工和服务,清洁度
Excellent, friendly staff. Very nice hotel! We will be back!
Katherine
2025 年 4 月入住 1 晚
10/10 超赞
Brenda
与配偶出行
2025 年 4 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great staff! Very welcoming and henlpful.
Brenda
2025 年 4 月入住 1 晚
8/10 还可以
Anissa
2025 年 4 月 15 日
满意:清洁度、员工和服务、住宿条件和设施
Too far from everything…
Anissa
2025 年 3 月入住 2 晚
10/10 超赞
Timothy
2025 年 4 月 13 日
满意:住宿条件和设施
Friendly and helpful staff - clean rooms.
Timothy
2025 年 3 月入住 2 晚
10/10 超赞
Juan Camilo
2025 年 4 月 10 日
Juan Camilo
2025 年 3 月入住 1 晚
10/10 超赞
Carlos
与家人出行
2025 年 4 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Close proximity to Airport!
Carlos
2025 年 3 月入住 1 晚
10/10 超赞
Enrique
与家人出行
2025 年 4 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice and quiet
Enrique
2025 年 4 月入住 1 晚
10/10 超赞
sanjay
与配偶出行
2025 年 4 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Convenient collection from he airport.
Efficient check-in.
Super breakfast (I really really really like how the breakfast person cared for a homeless gentleman who needed a meal: well done! Proper humanity).
Efficient check-out procedure.
Well done, Hyatt Austin Airport, and thanks.