Pros: The hotel lobby and pool are nice. The room was clean and was cleaned/maintained every day which we appreciated. It was in a great area of downtown Austin. Cons: For the price, we expected the rooms to be a lot nicer than they were. We paid for a city view, but got a back corner with no real view. The showers have no door so water gets everywhere and floods the bathroom floor. The A/C in our room broke the first night. When we told the front desk, maintenance came fairly quickly, but couldn’t figure out the issue and even when I called the front desk for an update, we still weren’t given an update on if we could leave or if we needed to change rooms, so we lost half our day waiting until we finally just left and told them to call us if we needed to change rooms. In my opinion, if something as large of an inconvenience such as no a/c on a hot and humid day happens to my guest, I’d comp the room for a day, send a bottle of wine, etc for the inconvenience. We didn’t even get an apology. Overall, I wouldn’t stay here again. Just wish things would’ve been handled a bit better by the front desk staff.