We were given a room with a connecting door and we were surrounded by bus loads of Chinese on a tour and it was so noisy i struggled to sleep . I could hear every word said by the people in the connecting room the hairdryer was so loud it may as well have been in the room with us . Then it all started up again at 6.30am , while i appreciate that the hotel cant be held responsible for the noise of other guests i do think we should not have been given a room in amongst a large bus load of people that were clearly travelling together . The adjoining door was next to the suitcase stand meaning every time they went in their suitcase it banged our door .
We only arrived 45 minutes before the official check in but were made to wait again i appreciate we were a bit early but in all my travel's i never known a hotel not letting people in a little bit early as the room was clearly ready by 3.15 when we arrived so this was a bit petty .
Linda
2025 年 5 月入住 1 晚
10/10
My Son Loving going too the place.. I enjoy the place as well.. Would be nice too see some work done around the swimming pool.. But apart from that i can't complain & will continue too take my Son up until he's bored of the place lol..
Craig
2025 年 5 月入住 1 晚
6/10
With our son having a dairy intolerance there could of been a lot more options for food
Barry
2025 年 5 月入住 1 晚
4/10
Had booked accessible room and had to change hotel within the complex
Margaret
2025 年 5 月入住 1 晚
4/10
Building needs an upgrade. Fixtures and fittings in bedroom dated and chipped. Sound proofing between rooms poor.
Ordered piri piri chicken received plain roast chicken, no apology.
Top money paid for substandard product. Please raise your game, letting down a fantastic setting.
Stephen
2025 年 4 月入住 1 晚
6/10
Benjamin
2025 年 3 月入住 1 晚
10/10
Nice property
Mustafa
2025 年 1 月入住 2 晚
8/10
Mark
2025 年 3 月入住 2 晚
8/10
Good place for me & my Son for a night away together
Craig
2025 年 4 月入住 1 晚
8/10
Leanne
2025 年 2 月入住 1 晚
8/10
Kevin
2025 年 2 月入住 1 晚
2/10
Dirty hotel - ripped cushions on the bed
Freezing
Won’t put the fire on in the bar and all customers complaining - takes 20 min to get two simple drinks in a bar that only had two other people in it.
Giving free drinks to people of their choice and then says they’ve drank too much. Strange
No stocking gf bread and don’t know their menu to explain it
I’ve only ever complained about one hotel so I’m gutted to have to do this
Poor poor management
Do not eat in the restaurant
Rude staff
Don’t replenish your tea etc and I can’t remember the rest… just don’t stay there. Go to the cairngorm hotel or coylumbridge.
Jill
2025 年 2 月入住 2 晚
8/10
Joanna
2025 年 2 月入住 3 晚
8/10
Natalie
2025 年 1 月入住 1 晚
10/10
Friendly staff…clean room…excellent breakfast
Keith
2025 年 1 月入住 1 晚
8/10
Paul
2025 年 1 月入住 2 晚
6/10
Bruno
2025 年 1 月入住 2 晚
10/10
Kevin
2025 年 1 月入住 1 晚
10/10
Iain
2024 年 12 月入住 3 晚
6/10
The shower intermittently went from normal to scalding without warning so my young children got scalded by it.
The breakfast were not good, the food was overcooked and even when we came down early for breakfast one of the days(07:30) the food was already dried out. The buffet breakfasts at premier inn and travel lodge is way better than your breakfast , I would expect a lot better from you since you are charging a premium for staying there ( plus having to pay extra for the breakfast)
I have been in the hospitality business for over 32 years, so I know there is no excuse for these things.
paul
2025 年 1 月入住 2 晚
8/10
Came for the skiing over NY but not able to due to warm weather. Faculties at the hotel were great and it was clean and comfortable. It is within walking distance of all the restaurants and bars on the Main Street. Great location to travel to activities but a car is recommended. We would certainly recommend and will be returning in March.