Though off season (beginning of February) the grounds were well kept and the the building was traditional and elegant without being pretentious. There were period tiles and wood flooring, woodwork and doors. The views were wonderful. The sitting area was inviting and cozy. Our room was spacious and the bedding, with a choice of pillows was really comfortable. The breakfast was well presented with fresh fruits, local cheeses and cold cuts, yogurt, musli, eggs cooked to order, fresh juices and more.
But what made our stay truly memorable was the warm greeting by Xabi at the reception that really made you feel welcome and a valued guest. He offered insights into the history of the hotel which were interesting. All the staff was pleasant and helpful. We also visited the Vinseum in Villafranca which is well worth a visit, but plan plenty of time because there is an abundance of information. Nice would be to spend the morning, go out for lunch and then return in the afternoon.