“We had a good time in Sa House. Sa and his family are all friendly and enthusiastic. Rooms are all clean, and foods are also good here. Next time if we come back Bac Ha, we will stay Sa House again.
”
“Rooms are not the ones we booked and payd for via Expedia. Official hotel prices are much lower in VND. Very friendly man at our reception!
Room small, but OK and clean. Good bed, hot water and aircon/heating. Elevator.
No restaurant, no tour booking, no breakfast, no information on anything. No money changer. Leaving at 8.30a.m., nobody on reception dedk; card with only telephone number.
All in all not bad, but also not really good. Very limited service. But there's a rooftop bar with……
“Very friendly staff and great customer and plus clean rooms I enjoyed my stayed with my wife and many places to visit around the Sapaly Lao Cai city hotel I appreciate the manger and the staff talking with us with everything we need and accommodations I’m very impressed by the service and hospitality thank you again so much I appreciate for our visit in Lao Cai city and the hotel Sapaly ”
“No service, no information, we went to get breakfast 9:15 but apparently breakfast ended at 9am we were not informed of this.
We took the free bottles of water from the room, and they tried to charge us for them, because they were cold(we put them in the fridge)
There was a hole in the bathroom door.
The douche/bidet/hose was leaking, so the bathroom floor was flooded all the time.
No one can speak any English, so communication is via translator apps ”
“We booked this hotel to have a nap in before our train departed but it turned out to be quite nice for the price. It is the cheapest hotel I've ever booked but certainly not the worst. We would have happily stayed a night if not for time constraints. The room did smell a little bit like cigarettes and the bed was Vietnamese (so hard by western standard), but again for the price we were happy with it.”
“At check in, they kept insisting we have not paid for our room!, we had to show her our cc statement that it’s paid for. They won’t give us a room with a view, even though we were the only people staying there. We had to keep our curtains closed throughout as it was directly to an open top of the next building. At checkout, we were asked to pay for our room again! On our insistence, they let us go, as I said’ we paid for our room when we booked! Nice hotel, but the insisting that we have not……
“Staff is super friendly and helpful, helped us to organise sightseeing tours and let us leave our luggage while we went to Sapa. Breakfast is good and you can order Vietnamese coffee. Great location. Rooms are well equipped and laundry service is fast.”