Everything is good except the pool. I expected a heated pool but the water is very cold.
Michelle
2023 年 11 月入住 1 晚
10/10 超赞
juanita
团体旅客
2023 年 11 月 13 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Staff was amazing.
Love the garden
juanita
2023 年 11 月入住 2 晚
10/10 超赞
Alfredo
2023 年 7 月 7 日
Alfredo
2023 年 7 月入住 1 晚
10/10 超赞
James
2023 年 4 月 26 日
满意:清洁度、员工和服务、住宿条件和设施
James
2023 年 4 月入住 2 晚
8/10 还可以
Jennifer
与家人出行
2023 年 1 月 13 日
满意:清洁度、员工和服务、住宿条件和设施
Nice hotel inside Camp John Hay close to restaurants and shops.
Jennifer
2022 年 12 月入住 2 晚
6/10 一般
Christine
与家人出行
2022 年 11 月 24 日
满意:客房舒适度,清洁度
Overpriced
Room smells old. The bathroom smells molds. The safe needs to be fixed by maintenance because it was not working. The bedsheets dont smell fresh. Overpriced stay. Breakfast has limited options. Will not come back.
Christine
2022 年 11 月入住 3 晚
10/10 超赞
jorge
2022 年 11 月 9 日
jorge
10/10 超赞
Anthony
与家人及幼儿出行
2022 年 10 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Quiet. Very nice rooms with a view.
Anthony
2022 年 10 月入住 2 晚
6/10 一般
真实旅客
团体旅客
2022 年 10 月 24 日
满意:清洁度、员工和服务、住宿条件和设施
Ordinary nonairconditioned hotel
The location is in a quiet section of Camp John Hay, with rolling hills around it. The rooms are NOT airconditioned though at check in we were told a few were. The airconditioned rooms were all booked so we were given a portable AC & the ice cube container had to be refilled every 4-6 hrs. I had a hard time falling asleep because the room was hot though we cracked the balcony door open a bit so fresh air would come in. Housekeeping was good & were responsive. We hosted a group of friends for dinner once & we were allowed use of the quieter section of the dining room. However, the waiter spilled a glassful of cold mango shake on the back of an elderly guest. He tried to wipe it with small napkins but we asked for a towel which they finally provided. Waiters should be taught that if there are 3 full glasses on a serving tray & 2 have been served, the balance changes or else there will be an accident.
真实旅客
2022 年 10 月入住 3 晚
8/10 还可以
chuck
与家人出行
2022 年 9 月 29 日
满意:清洁度、员工和服务、住宿条件和设施
Good location near on food area😂..staff are really good,fast,polite.
Only 1 scenario when 1 of the room smells burning electrical not they fault..but when it comes to changes of rooms that's very slow.we keep calling them since to late already around 10pm ..we are all tired.the decision takes 30mins to sort it out..just to change the room.
chuck
2022 年 9 月入住 3 晚
6/10 一般
Liezl
与家人出行
2022 年 9 月 27 日
满意:员工和服务,清洁度
不满意:住宿条件和设施
the hotel was renovated you can tell right away..that was fine but the bed had bed bugs unfortunately!!and the couch as well!the toilet was leaking, flush wasn’t working right..the breakfast was delicious and the staff at the dinning area were efficient and attentive in everyone’s need.really welcoming and courteous! you can eat there for breakfast but not recommended for staying.
Liezl
2022 年 9 月入住 3 晚
4/10 很差
Richmond
商务旅客
2022 年 9 月 20 日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
Housekeeping is terrible! Dishonesty of hotel staff. Hotel is old, creepy and smells bad.
Richmond
2022 年 9 月入住 3 晚
10/10 超赞
Gloria
与家人出行
2022 年 9 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
beautiful gardens
toilet seats
Gloria
2022 年 9 月入住 3 晚
8/10 还可以
Osler
与家人出行
2022 年 9 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent location. Staff are very attentive.
Osler
2022 年 9 月入住 1 晚
8/10 还可以
Dennis
与家人出行
2022 年 8 月 30 日
满意:员工和服务
Rooms were not cleaned thoroughly. There are things such as feeding bottle left under the bed by the previous guests. The pool was not heated contrary to the advertised.
Dennis
2022 年 8 月入住 3 晚
4/10 很差
Glenn,Woodbridge
与家人及幼儿出行
2022 年 8 月 2 日
满意:员工和服务
不满意:住宿条件和设施,服务设施
The staff was good but poor internet, clogged washroom, pool is only open till 5:00pm, very thin walls between rooms
Glenn
2022 年 7 月入住 2 晚
6/10 一般
Marilou
2022 年 7 月 9 日
Marilou
2022 年 7 月入住 1 晚
8/10 还可以
Ma. Lalaine
与家人出行
2022 年 7 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean rooms, great location and very nice staffs 😊
Ma. Lalaine
2022 年 7 月入住 2 晚
10/10 超赞
真实旅客
商务旅客
2022 年 6 月 9 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
I especially love the breakfast buffet.
真实旅客
2022 年 6 月入住 1 晚
2/10 糟糕
Revin
团体旅客, 商务旅客
2022 年 6 月 8 日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
The staff are not nice! Very rude and not accomodating. It was my worst stay in Baguio. Ive been visiting Baguio every month and this is the worst. It says on the booking that i can check in at 9am, then when i arrived the hotel the staff told me that it was an error in expedia, is it my fault? Then the Ac has a separate payment? That was the first for me like for real? The property is nice but the staff are not really helpful. I will never check in again on that property and will not recommend it to my company and peers.