There was no sanitary items in the room and the power supply is very unstable.
真实旅客
2017 年 10 月入住 1 晚
2/10 糟糕
真实旅客
2017 年 12 月 19 日
不满意:员工和服务、住宿条件和设施、客房舒适度
I had a terrible experience at Grand Resort and SPA on 15 December, 2018. We booked a twin room online using hotels.com. When we arrived at the hotel the twin beds have very hard mattress. We asked for soft mattress but they didn't have one. Instead they gave us a room with King size bed. But we needed two beds and asked for an extra bed. They wouldn't let us have the extra bed without an additional charge of $30 on top of the $73 we paid for the twin bed. Although this is entirely the hotel's problem they wouldn't waiver the additional charge. We have to leave the hotel. The people at the reception desk have no idea of hospitality and how to treat customers. There are other excellent hotels in Bahir Dar and I don't recommend this hotel at all for visitors.
真实旅客
2017 年 12 月入住 1 晚
8/10 还可以
真实旅客
2017 年 12 月 6 日
满意:清洁度、员工和服务、住宿条件和设施
真实旅客
2017 年 12 月入住 2 晚
10/10 超赞
真实旅客
2017 年 11 月 7 日
满意:员工和服务、住宿条件和设施、客房舒适度
Two days in Bahir Dar
Thé staff was very friendly and the manager did their best to meet our needs. Probably one of the best hotel's in Bahir dar. Use the hotels to book your trip to the blue Nile Waterfall and the Tana lake tour.
Don't use Salomon taxi service