We had a great a stay at Hotel Spa, Le Germain Charlevoix. A couple things I noticed that were slightly irritating; The hotel has multiple buildings and if you are not staying in the main building there is no room service. There is a Spa Nordique with hot tubs cold plunges and saunas. This is not included in your stay and is a $60 per day fee. The spa is only open from 10am to 6pm (10-8 Fri. & Sat). Many people who stay at the hotel are skiing at the nearby (20-30min) Le Massif, us included. If you end your ski day at 3:30 (closing), get undressed and drive back to the hotel. Realistically you won't be at the spa until 4:30 at the earliest. Thus you only have an 1.5hrs to enjoy the facilities. $60 for 1.5hrs seems a little steep. Keeping the spa open until at least 8pm during the week and 10pm on weekends would make a lot more sense. A discounted rate for hotel guests would also be nice. Room options seem to be geared towards families, bunk beds etc. However the hotel doesn't offer much for kids to do, outside of the swimming pool in the summer only. The spa, for obvious reasons, does not allow kids. Rooms are unique and quite nice however there does seem to be some wear and tear starting to show. Dings and dents in the drywall, missing towel hooks, lights not working and the operable window was sticking, small & poor quality TV. Baie-Saint-Paul is beautiful & very quaint, shops close early 5 or 6pm. Make sure you make dinner reservations, not many options.