Q: 巴库商业酒店允许宠物入住吗？

不可以，该住宿仅允许辅助型动物入内。

Q: 何时可在巴库商业酒店办理退房？

退房时间为 正午。延迟退房会收取费用（视客房供应情况而定）。

巴库商业酒店允许宠物入住吗？

不可以，该住宿仅允许辅助型动物入内。

何时可在巴库商业酒店办理入住？

开始办理入住：14:00；停止办理入住：不限时间。可安排提前入住，须支付费用（取决于客房供应情况）。

何时可在巴库商业酒店办理退房？

退房时间为正午。延迟退房会收取费用（视客房供应情况而定）。

巴库商业酒店的地址在哪里？

此豪华酒店坐落在巴库心脏地带，步行 10 分钟即可走到巴库市街赛道和尼扎米街。而且，尼扎米博物馆和滨海国家公园距离酒店步行不到 5 分钟。到达伊切里谢赫尔需步行 11 分钟。

10/10 超赞

ALSAYED

2025 年 3 月 30 日

2025 年 3 月入住 3 晚

10/10 超赞

Osama

2025 年 3 月 21 日

满意：清洁度、员工和服务、住宿条件和设施

2025 年 2 月入住 3 晚

10/10 超赞

Mikhail

与家人出行, 商务旅客

2025 年 3 月 20 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Amazing hospitality and staff. One of the best. Location is perfect. Breakfast is perfect. Hotel located on street without cars, you shoul walk approx 100 meters, when you arrive by taxi.

2025 年 3 月入住 3 晚

10/10 超赞

Ramin

2025 年 1 月 28 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Amazing location and design and very good service with friendly staff

2025 年 1 月入住 3 晚

10/10 超赞

Ross

2024 年 10 月 8 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Awesome hotel in a great location in Baku

The service and stay was excellent. Having travelled in the region for a couple of weeks, this was by far the best hotel I stayed in. The rooms were large and comfortable, the staff friendly and helpful and the breakfast was substantial. The location was really good as well. Very closed to the old city and other sites. My only negative was I asked for two issues to be looked into, one was the toilet seat, which didn't seem to be addressed and the AC, which again was difficult to see if it was attended to. However, overall this is an excellent hotel and I would definitely stay here again without question.

2024 年 10 月入住 3 晚

10/10 超赞

Tor Kristian

商务旅客

2024 年 8 月 26 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

First class stay

Enjoyed my stay at The Merchant. The location couldn’t be better, the staff was friendly, the rooms comfortable and quiet. Wholeheartedly recommended!

2024 年 8 月入住 3 晚

10/10 超赞

keunah

2024 年 7 月 5 日

满意：员工和服务

2024 年 7 月入住 1 晚

10/10 超赞

Lihy

商务旅客

2024 年 3 月 7 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2024 年 3 月入住 1 晚

10/10 超赞

corporation

2024 年 2 月 2 日

2024 年 1 月入住 1 晚

10/10 超赞

Bige

与家人出行

2023 年 12 月 26 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Such a warm and nice place ⭐️

2023 年 12 月入住 3 晚

10/10 超赞

M.，potomac

2023 年 10 月 29 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Wonderful tasteful impeccably clean rooms and public spaces with a mostly very professional staff, the pleasure in this hotel is the thoughtful touches in each room. Having said this, while soundproofing of windows to outside streets (very busy and active at night) is pretty good, soundproofing to hallways and next door rooms is abysmal and it was not possible to get staff to implement some measure of sound control for totally out of control party rooms. This meant zero sleep in a beautiful room.

2023 年 10 月入住 2 晚

10/10 超赞

SIOK CHYE

与家人出行

2023 年 10 月 27 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Good Hotel with Good location

The quality of hotel and location are very good. There was a slight leaking issue on our last night that came from the ceiling. If not for that, I would have rated it 5 stars.

2023 年 10 月入住 2 晚

8/10 还可以

Ahmed

团体旅客

2023 年 10 月 22 日

满意：服务设施

Fantastic hotel

2023 年 10 月入住 2 晚

8/10 还可以

Jahangir

与家人出行

2023 年 10 月 9 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

The Merchant Baku organized a smooth airport pick-up which put us at ease at the start. At the reception, the personable Mr. Pervez made the usual processes effortless. The location of the hotel was great and our room was comfortable. The Dining area Supervisor, Mr. Nahid was an excellent host and took care of our choices while Mr. Akbar provided prompt service. Although our trip was short, we had a lovely holiday, all thanks to the hotel staff who made it possible. We look forward to our next trip to Baku!

2023 年 10 月入住 5 晚

8/10 还可以

Jaroslaw

2023 年 9 月 5 日

满意：清洁度、住宿条件和设施、客房舒适度

不满意：员工和服务

Great hotel but disappointing service

I was looking forward to staying at the hotel and really wanted to score it high but the service was really disappointing. It's a beautiful boutique hotel in a perfect location next to the old town and buzzy area of bars and restaurants. I really enjoyed my stay there. The problem was that when i was trying to call the hotel, the call didn't go through, then when it did it said the call transfer failed and when I got to talk to reservations, the lady told me couldn't transfer the call as she had no such option and I needed to call again. With the 10th attempt, I gave up. We called room service three times on different occassions. Only once they brought what we asked for. The other two times no one bothered and when we called the reception to tell them that nothing had arrived and we were going to sleep they said they were sorry without any attempt to actually chase to deliver what we asked for. We also checked breakfast started at 7am, whereas the guy at the reception insisted it started at 7.30 and then told me to go the bar to check, I told him that he should go and confirm and not sending the guest to sort it out. The service was really disappointing. The only competent person was the bar manager who always greeted us with a smile and ensured we were ok. Long wait for a coffee at breakfast too. I would say, more smiling, more thinking about the guest would help. It's a great hotel as a building though. Very small gym.

2023 年 8 月入住 4 晚

2/10 糟糕

Soud

2023 年 7 月 10 日

2023 年 7 月入住 1 晚

10/10 超赞

Waleed

与家人出行

2023 年 7 月 1 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Amazing hotel and super nice staff. Great location

Amazing stay here for 3 nights. We were a group of 10. Fantastic hotel with great location. Super friendly staff and great bar and restaurant. Very close to the old city and many food options around. Highly recommended

2023 年 6 月入住 3 晚

10/10 超赞

Denison

与配偶出行

2023 年 7 月 1 日

满意：清洁度、员工和服务、住宿条件和设施

Great location, hotel and rooms are in good condition, and the staff are helpful.

2023 年 6 月入住 3 晚

10/10 超赞

JAWAHER

团体旅客

2023 年 6 月 29 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2023 年 6 月入住 5 晚

10/10 超赞

Gonzalo

2023 年 6 月 28 日

满意：清洁度、员工和服务、住宿条件和设施

Beautiful hotel boutique in Baku. Awesome location, right next to the promenade and to the old city. Full of dinning options around. Room is very spacious. The whole hotel is very very nice, the decor is sofisticated and the staff is great. Highly recomendable.

2023 年 6 月入住 4 晚

10/10 超赞

Joseph

与家人及幼儿出行, 团体旅客

2023 年 6 月 14 日

满意：清洁度、员工和服务、住宿条件和设施

The Merchant Baku is a beautiful historic building which has all the amenities a guest could want. The staff are helpful and accommodating. I had a great week there.

2023 年 6 月入住 6 晚

10/10 超赞

eldar

与家人出行

2023 年 6 月 13 日

满意：清洁度、员工和服务、住宿条件和设施

Nice and cozy

2023 年 5 月入住 7 晚

8/10 还可以

nailya

与配偶出行

2023 年 6 月 6 日

满意：清洁度、员工和服务、住宿条件和设施

Occasionally smelled

2023 年 6 月入住 4 晚

10/10 超赞

Andrea，München

2023 年 6 月 1 日

满意：清洁度、员工和服务、住宿条件和设施

2023 年 5 月入住 2 晚

10/10 超赞

Paul

2023 年 4 月 26 日

满意：清洁度、员工和服务、住宿条件和设施

2023 年 4 月入住 2 晚

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