Not enough hot water for 3 ppl shower just have 60L. After wait for 2 hrs for the third person take a shower 3 mins later all is cold water. We need to boil water from the kitchen. Until the next morning become normal. The window has broken. I told the them when i check out they said it is normal. How come, i paid for 3 ppl. On the other hand, the breakfast is good.
Eric
10/10
雖然離市區較遠!但是值得的,尤其飯店人員aiste 跟Marius 給予溫暖的協助!令人感謝
Hsiu chu
2/10
Outdated property. No wifi, no tv besides 3 Norwegian stations. Temperature in unit was either freezing or 30 degrees Fahrenheit Far from all activies besides premium priced resort activities.Restaurant overpriced with small portions. Rented premium 3 bedroom sea view for 14 days, only stayed 5 and rebooked another hotel in Tromso. Resort would not give refund, blamed tv and wifi on "owner" of the cabin.
I would not recommend to anyone. It was a horrible experience with staff smiling at me while they insulted me telling me i should enjoy nature while only having a few hours of daylight, or telling me to learn Norwegian to watch the 3 available channels, and suggesting i should read a book. Didn't even have a smart tv to cast to, though without wifi probably did not matter.
Felt like i was back in the 70's with this outdated property. Do yourself a favor and book elsewhere.
John
2025 年 1 月入住 14 晚
6/10
Average. Nothing special.
Amazing surrounding and great landscape. Hospitality and guest relations absent.
Limited menu.
Polite staff but lack of empathy.
Ordered steak and fries but there’s no fries, instead you’ll have THREE potatoes wedges.
No induction of the property.
Located 1 hour and 20 min from airport by car.
Nearest shop is at 2 hours walking distance or 10 min by car.
No option for take away items from the bar restaurant to your room.
No help with luggage.
Sent a message to the reception prior arrival mentioning my partners birthday and asked to organizing something special and never received a response, had to ask the waiter for a celebration plate after the meal in front of my partner.
Asked to cancel an excursion booked less than 2 hours before due to sickness and been denied as would charged me anyway.
No shop inside the resort.
Overpriced for what offers.
Giulia
2025 年 2 月入住 2 晚
10/10
Paul
2025 年 2 月入住 2 晚
10/10
Paul
2025 年 1 月入住 3 晚
8/10
It is the only restaurant around so you are eating every meal there. Given the remoteness, I think the hotel can do better at offer more services (yoga, art related things, etc.).
Valerie
2025 年 1 月入住 3 晚
10/10
Incredible pace in a spectacular natural setting, about 1.25 hours from Tromso. Our fjord front cabin was spectacular- each day and night we woke to breathtaking views ( traveled in winter.). We saw the northern lights from our multiple balconies and the large windows in our unit. Everything was beautifully appointed. It is, however in a remote area tucked amidst mountains and fjords.! If you go, note there are no stores or on premise food purchase options except the restaurant. Also, it is not possible by Norwegian ABC laws to have a social or class of wine outside of the main hotel. BYOB, snacks and other provisions from Tromso ior elsewhere! It is a perfect and magical getaway! Thank you to the resort staff for making our stay truly memorable!
Ulrike
2025 年 1 月入住 4 晚
10/10
Pascal
2025 年 1 月入住 3 晚
10/10
Es un hotel espectacular. Se ven las auroras desde la cama. Tiene un amanecer super bonito
CAROLINA
2025 年 1 月入住 1 晚
4/10
The views were 5 star but the Premium Cabin was not. As each cabin is privately owned the furnishings and extras are not uniform. We had basic cheap furniture, one pillow each, only 3 basic tv channels all in Norwegian and no Netflix or subscription channels. No board games, books or even a pack of cards. As the weather was terrible we literally had nothing to do. All our booked activities were cancelled. Which is not the resort's fault. But the lack of any alternate activities was not good enough. The resort did not provide us with anything to do. They did not answer the phone and only communicated by email. I don't think the cabin we were given deserves a Premium tag. Breakfast was also average given the price. We were very disappointed and left a day early. We are still trying to get Expedia to reply to our requests for a partial refund. We flew from Australia for what we thought would be an amazing resort but were quite underwhelmed. We know the weather is beyond anyone's control but to be sitting in a 3 star cabin after paying top dollar for a premium cabin and with absolutely nothing to do was just so disappointing.
marguerite
2025 年 1 月入住 2 晚
10/10
Excellent location if you want explore wilderness, convenience for activities
Shyam Sunder
2024 年 12 月入住 4 晚
8/10
https://youtu.be/JpwI_XpevMo?si=QnIH3ilFuVWq_Vsv
Wir können es nur Empfehlen. Die Natur und das Glück die Nordlichter, direkt vor der Hsustür zu erleben, hat uns begeistert. Wir sagen Danke dafür 🙏
Uwe
2024 年 12 月入住 4 晚
10/10
Sarah
2024 年 12 月入住 2 晚
6/10
It was a nice resort, sadly the weather wasn’t great so we couldn’t explore like we planned. It was quite difficult to walk around due to icy and slippery paths and roads, we would have hoped these would have been gritted to make it more safe. Limited menu to choose from for dinner although the food was very nice.
Emma
2024 年 12 月入住 2 晚
8/10
Not a whole lot of food options, otherwise great
melvis
2024 年 12 月入住 4 晚
4/10
Limited and expensive food options. Front desk is a bit rude. Didn't see great northern lights. Camp Nikka is easily walkable and don't deserve the extra charge
Gan
2024 年 12 月入住 3 晚
2/10
Casey Aviva
2024 年 12 月入住 2 晚
10/10
Ameazing resort!
Emil
2024 年 11 月入住 6 晚
8/10
Michael
2024 年 10 月入住 2 晚
10/10
The location, the hotel, and most especially the staff are awesome. I had dinner at the hotel’s restaurant ( Oct. 19th) and there 2 ladies and a gentleman who seems genuinely happy with what they do and they made me feel at home. The same goes for the front desk the next day when I checked out. It is rare for me to leave reviews but I am glad I made the decision to drive and stay with Malangen Resort.
Plus, Auora Borealis gave me 2 separate shows on top of that.