The hotel is NOT clean. It smells stale and the hall smells like urine. The walls are dirty and the furniture is old with scratches and dings. The Tv was average and the remote did not have working batteries. The furniture and surfaces were not wiped down properly. So, I went to the local Walmart and bought Lysol wipes and spray. I asked a housekeeper to come to my room while she was making rounds and she never came.
Me and my children never slept under the covers because that's how uncomfortable we felt. The couch and computer chair was dirty with stains.
Last but not least I requested a 1 bedroom suite and upon arrival I was told that my room was given away. So, I was downgraded to a regular room with 2 queen sized beds. I was rightfully upset but I was compensated for the mistake. The manager attempted to make things right. So, that was greatly appreciated. However it wasn't enough to make me want to stay. I left after 2 nights and was suppose to stay 4.
Overall, the property needs updates, better cleaning regulations, and better management of how rooms are kept and reserved. If these things occurred it would be a nice property. It's close to shopping, restaurants, etc....and the rooms are spacious with a fully equipped kitchen.