There was not a means to indicate on the reservation that I was bringing pets, which likely is a deficiency on the Expedia side. Not having that function obscures the true cost of the stay. I understand that most facilities would have a pet fee, however I was surprised that the facility charged $26/pet/day - adding over $100 to the cost of my 2-night stay.
The bed in the room did not have a blanket. Unfortunately for us, my spouse & I did not notice the lack until we went to bed, at which point there was no one at the front desk (staffed only 7a - 11p). I was able to get a blanket the following day, however I had to explain to the front desk staff that I was not asking for an EXTRA blanket, I was asking for ANY blanket.
The room also was lacking in toilet paper - we were greeted with only half of one roll. Again, it was only with reluctance that I was given another roll of TP. Again, I was not asking for EXTRA. At that point we had NONE AT ALL and had had to supplement with kleenex.
Our room was near the end of the hallway on the top floor. I'd guess the housekeeping staff had run out of stuff on the cart, and just couldn't be bothered to restock and return. For that reason, I feel no guilt about leaving poo-laden kleenex in the wastebasket.
The ice-cube trays in the freezer were empty. There is no ice machine in the facility. We had to get ice from a nearby grocery.
I was also underwhelmed by an ESA in Timonium; I'll likely avoid this chain in the future.
