Not accommodating management. Paid 3 nights (Friday to Sunday), I checked in at 1AM on a Saturday and checking out late Monday since my flight was at 7PM. I requested for a late check out at 4PM. Didn't even offer an option for me to pay for the extra time. No consideration whatsoever. My first time to experience a hotel that didn't grant my late check out request even for 1PM. Was made to check out at 12 noon so I stayed at the lobby for 4 hours until I booked a ride to the airport.
The bathroom mirror should be lit well and so should the other mirror by the closet. It defeats the purpose if you can't see yourself well putting on your beauty regimen. I had to use my phone light to help.
The hotel doesn't have a gym. If you need one, you have to pay to a gym next to the hotel.
The Filipino staff were amazing though. The non-Filipinos are simply not happy about their jobs.
Jhett
2024 年 8 月入住 3 晚
10/10 超赞
James
2024 年 6 月 29 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great experience!
This room far exceeded expectations. Service was great and they peovide an excellent breakfast. Would definitely return.
James
2024 年 6 月入住 1 晚
6/10 一般
Christopher
2024 年 2 月 6 日
满意:清洁度
不满意:住宿条件和设施,员工和服务
Room large and kept clean by housekeeping
Front desk service lets property down, seems to be complete lack of customer service training. Breakfast not worth taking. Immediate area serves local tastes but too limited for o/s tourists. For transport must rely on Dart App and drivers. A system that appears to work ok like Malaysian Grab.
Christopher
2024 年 2 月入住 5 晚
8/10 还可以
chin
2023 年 10 月 19 日
chin
2023 年 10 月入住 1 晚
8/10 还可以
Christine
2023 年 8 月 16 日
Christine
2023 年 8 月入住 2 晚
8/10 还可以
Kok Fuk
商务旅客
2023 年 3 月 18 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Kok Fuk
2023 年 3 月入住 3 晚
10/10 超赞
Siti nurul hafizah
2021 年 9 月 22 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Siti nurul hafizah
2021 年 9 月入住 1 晚
8/10 还可以
Mohammad Ainol Hamzi
2020 年 7 月 27 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Mohammad Ainol Hamzi
2020 年 7 月入住 1 晚
10/10 超赞
Hamizah
2020 年 3 月 20 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good
Hamizah
2020 年 3 月入住 1 晚
10/10 超赞
Ahmad Damiri
2020 年 3 月 14 日
Ahmad Damiri
2020 年 3 月入住 4 晚
8/10 还可以
Mathew
商务旅客
2020 年 3 月 1 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good, clean hotel with comfy bed.
Mathew
2020 年 2 月入住 1 晚
10/10 超赞
真实旅客
与家人出行
2019 年 11 月 17 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2019 年 11 月入住 2 晚
10/10 超赞
JUNKO
2019 年 10 月 8 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
JUNKO
2019 年 10 月入住 2 晚
10/10 超赞
真实旅客
团体旅客
2019 年 9 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean hotel. Friendly and efficient staff. Will definitely be back
真实旅客
2019 年 8 月入住 1 晚
8/10 还可以
Ma Fui
2019 年 8 月 22 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Higher Hotel in Brunei
Overall is good, short distant walk to shops and restaurants. Renovation is still on going during my stay, after that, hope it should be alright!
Ma Fui
2019 年 8 月入住 1 晚
6/10 一般
Joe,Malaysia
商务旅客
2019 年 4 月 13 日
满意:员工和服务
不满意:住宿条件和设施
The hotel is new and bed was comfy. It is the bathroom accessories that are disappointing. The water pressure is inconsistent and overhead shower accessories didn't perform as what it supposed to. I hope the hotel maintenance team can look into this to enables users have better 3xperience in the future.
Joe
2019 年 4 月入住 2 晚
8/10 还可以
真实旅客
2019 年 4 月 2 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2019 年 3 月入住 1 晚
4/10 很差
Juliet
与配偶出行
2019 年 3 月 28 日
满意:住宿条件和设施,服务设施
不满意:员工和服务,清洁度
the toilet room so dirty and smells bad! its non smoking area but the room smelled of cigarette.