Staff were great. Property is old and needs updated. Rooms were clean but old.
Dawn
2025 年 5 月入住 2 晚
6/10
The hotel needs to upgrade as it is so old fashioned. The carpets are all ancient and bathroom is old fashioned.
Incidentally on the same dates, I wanted to book a room for my cousin and his wife but as it was all full, I finally booked a room in Red Carpet Inn which was just adjacent . I was surprised to discover that they got a much better room with an updated bathroom and which has a great view facing the mountains with a cozy spacious balcony with chairs!
Where as the one I booked for my own family which was supposed to be a level above theirs as it was a superior 2 bedrooms suites was actually a let down for me. The balcony was very tight and narrow which only gave us a side angle view of the mountain in the corner and it was facing another hotel just adjacent to it.
The price I paid for it wasn’t worth at all! I was charged higher per night for Irwin than for the Red Carpet Inn!
Pratima
2025 年 5 月入住 3 晚
8/10
I liked the location.
Nathalie
2025 年 5 月入住 1 晚
8/10
Good stay would definitely recommend it
Carolyn
2025 年 5 月入住 2 晚
10/10
Right in the middle of Banff Ave, which is what we wanted. Close to anything and everything.
Bobby
2025 年 4 月入住 1 晚
6/10
Rock hard beds, tiny TV with sporadic cable reception but really friendly staff
Jeff
2025 年 5 月入住 1 晚
10/10
Great place but hard to park a regular sized truck.
carmen
2025 年 5 月入住 1 晚
8/10
The hotel is a little older, but it was clean and the location is convenient. When we arrived there was no one at the front desk and had to wait a while which was strange. Parking is also lacking if you drive anything that doesn't fit in the low underground parkade. Overall reasonably priced, clean and convenient.
Jody
2025 年 5 月入住 1 晚
6/10
Very friendly staff, spacious room and comfortable beds. Would of been nice to get at least a microwave. The property is a bit dated, but affordable for a stay right in Banff, a short walk to downtown. Pleasant experience overall
Dan
2025 年 5 月入住 1 晚
8/10
Limited under ground parking spaces.
Xiao
2025 年 5 月入住 2 晚
6/10
Something in the room made us cough and sneeze for a couple of hours until we could air the room out (we don't have allergies). We should have complained immediately but didn't.
Jonathon
2025 年 5 月入住 1 晚
10/10
The staff are prompt to respond to your concerns. Just tell them what you feel is not right. E.g, heat/AC, was rectified immediately. Goood customer service!
Euginia
2025 年 5 月入住 3 晚
6/10
Dislike, I really wanted to watch the hockey game that was on that night , but the TV in our room was horrible, it was almost impossible to watch.Everything else about our stay was good . Thank you
Ray
2025 年 4 月入住 1 晚
10/10
Breanna
2025 年 4 月入住 2 晚
10/10
Walking distance to downtown area. spacious and nice patio for our cat to be curious of her new surrounding. Very nice staff❤️❤️❤️
arlene
2025 年 5 月入住 2 晚
10/10
Rohit
2025 年 5 月入住 1 晚
8/10
Nice room but old property. Bed was too hard. So were pillows.
Ronald
2025 年 4 月入住 1 晚
8/10
Anna
2025 年 4 月入住 1 晚
10/10
the environment and staff were nice, the room was neat and smelled good, it was okay, the conditioner wouldn’t pump out and the washrooms vent is not the best