Staff were great. Their support systems, NOT so great. For example, despite checking a day before, they did NOT know that we had booked TWO rooms, and were NOT ready for our arrival. Also, their phone number on the site was wrong number.
Michele
2019 年 3 月入住 3 晚
6/10 一般
Yuet Fun
2018 年 12 月 26 日
满意:清洁度
不满意:客房舒适度
Hotel needs improvement.
I stayed in a double room with private bathroom thought it would be more comfortable. But I was wrong. Super hard mattress and the pillows were small and felt like the sponges. Not comfortable at all. There was a small balcony in the room, but the door of the balcony was without any piece of curtain! So at night it was very bright because of the lighting outside and in the morning you couldn't sleep more than 7am because it was too bright. Starting from 4am I was woke up by a series of rock songs( have no idea where did they come from, seems from one room on the same floor or from the outside bar. At a certain point I felt like I was sleeping on the street because there were lights, hard bed and noises.
By the way staffs were very kind. 7-11 right downstairs which was the only thing that I felt glad.