此为泰国 SHA Plus 认证住宿。泰国 SHA Plus 是一项卫生与安全认证(SHA 标准附加级别),适用于接待已接种疫苗旅客、且至少 70% 员工已接种疫苗的住宿,由惊艳泰国安全与健康管理令 (Amazing Thailand Safety and Health Administration) 颁发。
The room is so big, staff friendly, convenient location
??
2023 年 4 月入住 4 晚
4/10 很差
Hing Yin Joseph
2023 年 1 月 10 日
不满意:住宿条件和设施,员工和服务
Poor service
Unqualified service standard. Spent an hour for settling down after check-in. That is unaccessible wifi, malfunction light, locked safely box, only XL size bath robes etc,.
靜中帶旺,近mrt,步行前往central world 與 big c也行方便。房中綠化牆頗有心思。
Lily
2019 年 11 月入住 2 晚
8/10 还可以
W Y Christina
与家人出行
2019 年 11 月 4 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
W Y Christina
2019 年 10 月入住 3 晚
6/10 一般
DW,Hong Kong
与配偶出行
2019 年 10 月 29 日
满意:住宿条件和设施,清洁度
不满意:员工和服务
I booked two nights in total, using two separate bookings. Before arrival, I confirmed with hotel through email and they said they would combined the two bookings. But when I arrived, reception was not aware of this until I remind them.
The check in time is 3pm. When I arrived at 4:30pm, they said the hotel was fully booked the previous night and the guests staying in my room checked out at 3pm and therefore my room was not ready. Very frustrating. We were later told that the room was ready at 6pm.
They offered us complementary 30-min massage. But when we called the spa centre the call could not connect. We went in person to book and the only available timeslot is from 12noon to 7pm the next day. We actually did adjust our own plan just to fit their schedule. Not very desirable indeed.
Some extra parts that needs improvement:
- two out of three electric sockets were not working at the desk
- one glass cup missing at the minibar but no one fill even after first night
- the phone next to the bed has no sound at all and the time displayed was wrong also (cannot use as alarm)
- waitress at breakfast restaurant was not familiarised with tea choices
I was expecting a 5-star service but it seems like there is still some distance to 5-star. Perhaps 4 to 4.5 star would be a more accurate description.