Every time my wife and I visit our Thai family, we stay at the Novotel Suvarnabhumi Airport Hotel, recently acquired by Hyatt. The shuttle to and from the airport is incredibly convenient and reduces the stress of departing Thailand, especially for early morning flights. The staff is professional and efficient. There were always interesting art or cultural displays in the magnificent lobby in the past, but that doesn’t seem to occur now. The rooms are OK, but, in general, the hotel has been showing wear and tear over the years and needs renovations. Hopefully, Hyatt will invest in restoring the hotel to what it was like 15 years ago. The restaurant and its limited menu have always underwhelmed me. However, there is a buffet that we’ve never tried.