Breakfast was great—we especially enjoyed making waffles, and the coffee was excellent! However, our experience upon arrival was disappointing. We got to the property around midnight during a heavy rainstorm, with children in tow. The staff didn’t offer any assistance, especially in helping us locate our rooms, which were in a separate building behind the main one. The kids ended up getting wet since no umbrellas or any form of cover were provided.
Additionally, the air conditioning in the room was padlocked, and the staff failed to inform us about this beforehand. When I booked the rooms, it clearly stated that they were air-conditioned, so we were not expecting this inconvenience.