Beautiful resort, we really enjoy the stay, the staff was great 👍 always willing to help and serve, all the rooms of the resort were clean and really comfortable and convenient, the food at the restaurant was excellent, we really have a wonderful time there and was really relaxing.
Sylvia
2025 年 5 月入住 2 晚
10/10 超赞
manuel
2025 年 4 月 24 日
满意:清洁度、员工和服务、住宿条件和设施
.
manuel
2025 年 4 月入住 2 晚
10/10 超赞
Erick,Colorado Springs
与配偶出行
2025 年 3 月 17 日
满意:清洁度、服务设施、住宿条件和设施
Keep up the excellent work.
Erick
2025 年 3 月入住 2 晚
10/10 超赞
Lorena,Orlando
与配偶出行
2025 年 2 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It’s one of the best spa resort my husband and I have stayed. We really look forward to going back soon!
Lorena
2025 年 2 月入住 2 晚
6/10 一般
Natalie
2025 年 1 月 30 日
满意:清洁度、住宿条件和设施、客房舒适度
Natalie
2025 年 1 月入住 2 晚
10/10 超赞
Alina
与家人出行
2025 年 1 月 16 日
满意:清洁度、员工和服务、住宿条件和设施
I loved the property. The facilities (pool, spa, garden, restaurant, room) were outstanding.
I will return with my family.
Only minor comment: properly is not for people with limited mobility as it has multiple hills and steps to get to the room and pool.
Thanks a lot for great service.
Alina
2025 年 1 月入住 2 晚
10/10 超赞
Joseph
2024 年 12 月 10 日
满意:清洁度、员工和服务、住宿条件和设施
Joseph
2024 年 12 月入住 1 晚
10/10 超赞
Bernardo
与家人出行
2024 年 11 月 25 日
满意:清洁度、员工和服务、住宿条件和设施
Increíble Spa, habitaciones de primera y servicio excelente
Bernardo
2024 年 11 月入住 1 晚
10/10 超赞
Rodrigo
2024 年 9 月 22 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excelente! Gran atención, servicio, todo el personal cuida que tu estadía sea realmente placentera.
Rodrigo
2024 年 9 月入住 1 晚
10/10 超赞
Alan
2024 年 8 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was great! The amenities were great! I own a maintenance company so it is an area they need to take a look at. Our Spa tub filled VERY slowly and drained even slower. The skylight about the toilet leaked during the rain in room 26. None of these issues would prevent me from going again and I would have stayed longer if I could. However, I have bad pollen allergies and something was bothering me since it is 300 years old and has no A/C I had to leave. LOVED our Stay!
Alan
2024 年 8 月入住 4 晚
8/10 还可以
Luis,Guatemala
与家人出行
2024 年 7 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
.
Luis
2024 年 7 月入住 3 晚
10/10 超赞
William
与家人出行
2024 年 6 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing hotel! Spa area was great, room m was amazing, service was excellent, property was beautiful!
William
2024 年 6 月入住 1 晚
10/10 超赞
Alvaro,joplin
团体旅客
2024 年 5 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location. Serene and beautiful. Amazing food and grounds. Staff are very professional, kind and willing to go the extra mile to make you comfortable. Enjoyed wonderful evenings by the fire. Comfortable beds, showers and private location
Alvaro
2024 年 5 月入住 2 晚
10/10 超赞
Xavier
与家人出行
2024 年 3 月 10 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Xavier
2024 年 3 月入住 1 晚
2/10 糟糕
gina
2024 年 1 月 4 日
gina
2023 年 12 月入住 2 晚
8/10 还可以
Raymond,Austin
与家人及幼儿出行, 与家人出行
2023 年 12 月 27 日
满意:清洁度、员工和服务、住宿条件和设施
Overall l, was a good stay at the property for my family and I. Some of the pros include the beautiful grounds, the pool and the awesome staff for breakfast and dinner! A few of the cons are that in our room the bathroom area was overrun with ants. The bed wasn’t all that comfy either, and on additional “nit” is that the front desk only allowed for two towels for our room…which was super inconvenient traveling with my spouse and 3 kids. I’m a consultant and have lived in hotels for a good chunk of my career and never experienced this anywhere else (from low tier holiday Inn’s to classier establishments like JW Marriot and Ritz. These small little things can make or break a trip so I hope someone in management reads this and updates their policies accordingly. On that note, even though we weren’t allowed extra towels the front desk staff was kind enough to find an extra rollaway bed for my oldest to sleep in
Raymond
2023 年 12 月入住 3 晚
10/10 超赞
Bhavik
2023 年 12 月 25 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Bhavik
2023 年 11 月入住 3 晚
10/10 超赞
jennifer
与家人出行
2023 年 8 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Samari is a wonderful place to stay! Unique, historical buildings, pretty gardens, with excellent staff, food and spa. Everyone was so helping in making our time in Banos special and Dora in reception is the best! They also have a peacock on the property.
jennifer
2023 年 8 月入住 2 晚
10/10 超赞
Mark
2023 年 8 月 11 日
Mark
2023 年 8 月入住 2 晚
10/10 超赞
Maria Elena
与配偶出行
2023 年 8 月 9 日
满意:服务设施
Muy buena atención y amabilidad, muy recomendado
Maria Elena
2023 年 8 月入住 3 晚
2/10 糟糕
Brian
与配偶出行
2023 年 7 月 6 日
不满意:清洁度、员工和服务、住宿条件和设施
The rooms smelled awful and the restaurant customer service ruined our night. I checked out before my reservation ended to escape the smell even though I didn’t receive a refund for the remaining days of our suite. Stay away from this hotel, I would not recommend. They tried to give us two old rooms that smelled terrible before they showed us the newer room which still smelled, just not as much. We stopped at the restaurant for a quick snack and drink before needing to board our scheduled Chiva bus. After 35 minutes of waiting for our drinks we had to tell them we can’t wait for our drinks anymore and we paid for our food and left. 15 minutes later the waiter chased us down in the streets where we were waiting for our bus and argued with us saying that we have to come back and drink the drinks they still continued to make after we paid and left and that they charged us for them without our authorization.
Brian
2023 年 7 月入住 2 晚
10/10 超赞
Rossana
与家人出行
2023 年 6 月 12 日
满意:清洁度、员工和服务、住宿条件和设施
Beautiful and peaceful place. Exactly what we need to relax.
The personnel was the best.
The food is good, the “empanadas de viento” is something I recommend everyone to try.
Rossana
2023 年 6 月入住 2 晚
10/10 超赞
Jennifer L
与家人出行
2023 年 5 月 29 日
满意:清洁度、员工和服务、住宿条件和设施
Beautiful property, comfortable spacious rooms, great breakfast and views. Would definitely stay again.
Jennifer L
2023 年 5 月入住 2 晚
10/10 超赞
Valerie
与配偶出行
2023 年 4 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Gorgeous hotel and historic buildings with a fabulous spa. We booked a beautiful suite with fireplace we used and jacuzzi. Bed super large and cozy! Delicious meals at the restaurant with ample breakfast included. Staff so helpful and friendly. Close to Banos town in a short walk or cab ride. We toured 2 fantastic days with Ivan. He is just the best and well worth booking him for touring the area. His # 593 96-764-8033
Valerie
2023 年 4 月入住 3 晚
10/10 超赞
Diana
2023 年 4 月 11 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excelente lugar para descansar
Un lugar muy lindo, lleno de espacios verdes y abiertos y relativamente cerca del centro. Tiene excelentes instalaciones y si quieres pasar unos días de relax en baños, este es el lugar!