Kayak için gittik. Otel gondolaya 500 m mesafede. Oteldenden gondolaya olan son servis 10:00 da kalkıyor. Banskodaki otellerin genelinde 12:00 kadar servis oluyor. Her seferinde gondolaya yürümek zorunda kaldık. Bu kadar kaliteli bir otelin bu durumu düşünmemesi çok saçma. Onun dışındaki hersey çok iyi. Ama bir daha kalmam.
oral
2025 年 2 月入住 4 晚
8/10 还可以
Thomas
2025 年 2 月 24 日
满意:清洁度、员工和服务、住宿条件和设施
Great overall
Service was great, breakfast was great, staff could not do enough. Room was far too hot even with radiator off.
Thomas
2025 年 2 月入住 4 晚
10/10 超赞
Shay
2024 年 12 月 26 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Shay
2024 年 12 月入住 4 晚
10/10 超赞
真实旅客
2024 年 12 月 24 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2024 年 12 月入住 3 晚
2/10 糟糕
Alper
2024 年 12 月 17 日
满意:员工和服务
不满意:客房舒适度,清洁度
Ayıp
Otele geldiğimizde bize otoparkın olduğu yazılıydı fakat 7-8 araçlık yer gösterildi orasıda doluydu kimse ilgilenmedi başımızın çaresine bakarsk esnafın müsade etmediye yerlerden kaldırılarak ite kaka uzakta görünmeyen araziye park ettik
Sast 4.5 5 sralarında otel anahtarlarını verdiler
Labirent gibi koridorlarda el yordamıyla zor bulduk
Odaya girdiğimizde oda kirliydi elimizde valiz ve eşyalarla tekrar lobide beklemeye başladık
Oda yaptığım rezervasyon ile alakalı bir oda değidi 55 m olması gereken oda yerine 18-20 m kare oda verldi ttuvalete girmek zordu
Nedenini sorduğumda özür dilediler
Odaya bir şişe şarap ve meyve tabağı ikram ederek hatalarını telafi etmeye çalıştılar
Boş bir arazide park ettiğimiz aracımızı düşünerek geceyi geçirdik
Alper
2024 年 12 月入住 1 晚
8/10 还可以
Andrew
与家人出行
2024 年 8 月 20 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice stay
A very nice stay here, very comfortable bed, all new after a recent refurb. Great pools and gym.
My only gripe was that the hot breakfast was not hot, in fact quite cold for some items.
Andrew
2024 年 8 月入住 1 晚
6/10 一般
James
与配偶出行, 团体旅客
2023 年 3 月 6 日
满意:服务设施,清洁度
Nice to have spa on-site.
Rooms were quite warm and beds not very comfortable.
Pleasantly surprised by food despite previous reviews.
Lovely bar/ lounge area.
Conveniently close to ski station.
James
2023 年 3 月入住 4 晚
10/10 超赞
Andrew Peter
2023 年 3 月 4 日
Andrew Peter
2023 年 2 月入住 6 晚
8/10 还可以
Stephen
团体旅客
2023 年 2 月 25 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Stephen
2023 年 2 月入住 4 晚
8/10 还可以
Thomas
2023 年 2 月 25 日
Thomas
2023 年 2 月入住 5 晚
10/10 超赞
ENDER
2023 年 2 月 5 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Herşey mükemmeldi
ENDER
2023 年 1 月入住 3 晚
8/10 还可以
Jason
2023 年 1 月 24 日
Jason
2023 年 1 月入住 4 晚
10/10 超赞
Karl
2022 年 3 月 7 日
Karl
2022 年 3 月入住 1 晚
8/10 还可以
jacqui
与家人出行
2022 年 2 月 26 日
满意:清洁度
jacqui
2022 年 2 月入住 5 晚
8/10 还可以
john
2022 年 2 月 1 日
满意:住宿条件和设施,清洁度
Strazhite Hotel
Nice large hotel lobby and bar
My room was large with a decent en-suite
The bed unfortunately was not very comfortable
The breakfast buffet was reasonable with a lot of choice. The evening buffet however was not particularly appetising. The pool and spa area was very nice and kept really clean. Ideal location for skiing as the gondola is only a ten minute walk. This is the fourth hotel I’ve stayed at in Bansko, might not be the best but I would stay again because it’s a great location and very good value for the price I paid.
john
2022 年 1 月入住 5 晚
8/10 还可以
Liam
团体旅客
2022 年 1 月 28 日
满意:清洁度
不满意:客房舒适度
Liam
2022 年 1 月入住 4 晚
4/10 很差
Ioan
2021 年 12 月 24 日
满意:清洁度
不满意:住宿条件和设施,员工和服务
Not again!
We had a demi-pensions, Buț we was very disapointed about breakfast and dinner.
The Food was horror!
Ioan
2021 年 12 月入住 5 晚
8/10 还可以
LUDMIL
2021 年 2 月 11 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
LUDMIL
2021 年 2 月入住 4 晚
2/10 糟糕
真实旅客
与家人出行
2020 年 2 月 24 日
不满意:清洁度、员工和服务、客房舒适度
The hotel is not a good one
The welcoming was bad - the clerk didn't bother to stand up, he had a lot of attitude.
There was a water leak in the room's bathroom.
The bed was so uncomfortable
真实旅客
2020 年 2 月入住 3 晚
4/10 很差
Angela
与家人出行
2020 年 2 月 12 日
满意:住宿条件和设施,清洁度
不满意:员工和服务
Angela
2020 年 2 月入住 1 晚
8/10 还可以
Vasileios
2019 年 3 月 26 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Όλα ήταν καλά μόνο τα κρεβάτια το στρώμα ήταν χάλια..
Vasileios
2019 年 3 月入住 3 晚
6/10 一般
真实旅客
团体旅客
2019 年 3 月 9 日
不满意:员工和服务
I liked that it was close to the gondola and the rooms were big and airy with plenty of hot water. I thought it was good value. I liked some of the staff, especially one of the waitresses with long brown curly hair and the barman and Ibrahim on reception,.
Some of the others were deliberately rude and unhelpful. There seemed to be no manager, or no effective manager. Who lets staff smoke in the kitchen? Why does the bar not open earlier to serve proper coffee when the coffee at breakfast is instant? Why was all the food so over cooked? Why does no one seem to take pride in the hotel and in being Bulgarian?
真实旅客
2019 年 2 月入住 7 晚
2/10 糟糕
Reuben
2019 年 2 月 19 日
不满意:员工和服务、住宿条件和设施、客房舒适度
Terrible Hotel and Resort
From the moment we checked in the staff were most unhelpful and cold. The Bellboy stood at our door basically waiting for a tip to be handed over which i find quite rude even when i do tip quite often but only on my terms.
The food is shockingly poor with not even water or coffee being available in the evening when on a half-board basis. The food was so poor we decided to eat our for two of the nights for a break from the terrible slop. The breakfast is also terrible and very limited although they did provide tea & coffee in the morning.
The location is good for the centre of town with everything within walking distance to the gondola etc. The queues for the Gondola in the morning are ridiculous as well as the free shuttle bus to the top of the Gondola therefore we paid for a taxi to take us to the top each morning otherwise you would be queuing for no less than 1.5-2hrs each day to just get to the top of the mountain. I will not be returning any time soon.
Reuben
2019 年 2 月入住 5 晚
2/10 糟糕
Vitaly
2019 年 1 月 3 日
满意:清洁度
不满意:住宿条件和设施
No hot water
The breakfast is terrible.
And we didn't have hot water even when we asked it from the reception .