I came in late at night, single girl, at 11.30pm, I was told to go to hotel 153 to 'check in' when I questioned this, the desk check in clerk was unbelievably rude and insisted that he'd emailed me telling me to go to hotel 153, when I asserted that I had not received any such communication he told me I either went there or found other accomodation, at that time at night! .. its a horrible unsafe place, the management need to train staff on customer service, and get rid of staff who do not have innate public service skills,.. AVOID THIS HOTEL AND ITS PARTNERS LIKE THE PLAGUE!