The hotel occupancy after feeling, the hotel is an excellent location, can see the panoramic view of Barcelona, but the hotel front desk manager poor service attitude, occupancy after children require checkout not, wards to also be no good, and poor attitude
真实旅客
8/10 还可以
真实旅客
2014 年 5 月 9 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
6/10 一般
John
与配偶出行
2025 年 4 月 23 日
满意:清洁度
Was not impressed with the check-in staff. The room was very hot. A/C was a joke, temperature never went down. We ended up leaving the balcony window open in order to have a cool night to sleep. The only reason we choose to stay there because it was close to the cruise terminal.
John
2025 年 4 月入住 1 晚
6/10 一般
audrey
2025 年 4 月 7 日
不满意:员工和服务、服务设施、住宿条件和设施
Expérience très mitigé
Très loin d être à la haute d un 5 étoiles
audrey
2025 年 4 月入住 3 晚
10/10 超赞
Janice,Holte
与配偶出行, 商务旅客
2025 年 4 月 7 日
满意:清洁度
Avoid rooms 417,418,419,420 - they have no balcony and they face the top of the window arches from the original facade. You have no view when standing. Also they have no separate bathroom - a huge bath tub is in the room next to the beds and the vanities are also not in a separate room
Janice
2025 年 3 月入住 3 晚
8/10 还可以
Cameron
与家人出行
2025 年 3 月 19 日
满意:员工和服务,清洁度
The property is currently under construction. I am sure it will be amazing once they finish the work.
Cameron
2025 年 3 月入住 2 晚
10/10 超赞
Catherine,Lincoln
2025 年 3 月 6 日
满意:清洁度、员工和服务、住宿条件和设施
Catherine
2024 年 11 月入住 1 晚
6/10 一般
Max
与配偶出行
2025 年 2 月 14 日
满意:员工和服务,清洁度
不满意:住宿条件和设施,服务设施
The receptionists were all very kind and helpful. Even came up to our wish to get us a room with a nice view and really the view is the best part about the hotel.
Room was big and clean. Interior has seen better times and needs to be renewed soon. Had a nice balcony with seats and loungers.
Downside was that during our stay the indoor pool was closed even though the reception told us that we could use it. The gym was pretty small, didnt really have much machines and half of the hotel was pretty much a construction site. Also noticeable from drilling noises and sometimes water not running.
I get that if you want to renew your hotel, guests have to go through these kind of things but wouldnt have paid the price if we knew that before.
Max
2025 年 2 月入住 2 晚
10/10 超赞
DIEGO
2025 年 2 月 12 日
DIEGO
2025 年 2 月入住 1 晚
10/10 超赞
Leisa
2025 年 2 月 9 日
Leisa
2025 年 2 月入住 1 晚
8/10 还可以
Tim
与家人出行
2025 年 1 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Tolles Hotel was etwas in die Jahre gekommen ist.
Tim
2025 年 1 月入住 2 晚
10/10 超赞
Heidi
2025 年 1 月 18 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Dejligt hotel
Dejligt hotel.god service. Morgenmad kunne være bedre men var ikke dårligt.
Heidi
2025 年 1 月入住 3 晚
8/10 还可以
Kjell Bertil
与家人出行
2024 年 11 月 25 日
满意:住宿条件和设施
Kjell Bertil
2024 年 11 月入住 3 晚
4/10 很差
Laura
2024 年 11 月 12 日
不满意:清洁度、员工和服务、住宿条件和设施
Laura
8/10 还可以
Victor
与家人出行
2024 年 10 月 1 日
满意:清洁度、员工和服务、住宿条件和设施
The hotel is nice, but the area terrible, full.of homeless and crazy people. I was scared because we are a family with 2 kids. We couldn't go around, explore or even walking with tranquility because the public out there!
Victor
2024 年 7 月入住 3 晚
8/10 还可以
真实旅客
2024 年 9 月 14 日
满意:清洁度、员工和服务、住宿条件和设施
The hotel was great and the entire staff was nice and helpful minus the check in staff. The check in staff were not very helpful and in order to get a question answered you had to have them check to make sure you were a guest of the hotel. It was annoying and time consuming.
真实旅客
2024 年 9 月入住 1 晚
8/10 还可以
Susan
与配偶出行
2024 年 9 月 2 日
满意:服务设施,清洁度
Staff helpful,location close to the city, facility well kept clean and beautiful.
Susan
2024 年 8 月入住 5 晚
6/10 一般
Amy
与家人出行
2024 年 9 月 2 日
满意:清洁度
The convenience of a on site restaurant as well as another restaurant, Martinez's was very close by. This hotel is a distance to downtown and is located on a hill, meaning downtown is down the hill.The view is great. The pool bar staff is super!!! The front desk staff is where I had problem. From the disorganization to the snobby attitudes of some staff, left me thinking that I was bothering them when I checked in. The man at the front desk wouldn't answer a sumple question about taxis without us giving him our room number and names and checking on his computer we were quests.
Amy
2024 年 9 月入住 1 晚
10/10 超赞
robert
2024 年 8 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
robert
2024 年 6 月入住 1 晚
10/10 超赞
Dan
2024 年 8 月 25 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Dan
2024 年 8 月入住 2 晚
6/10 一般
Dr. Werner
2024 年 8 月 24 日
满意:员工和服务
不满意:客房舒适度,住宿条件和设施
Lage und Empfang super, toller Ausblick, schöner Pool, gutes Restaurant.
Aber: Zimmer sehr enttäuschend, Sitzgruppe defekt und schmutzig. Wir hatten wohl da schlechteste Zimmer der Kategorie, was mit schon häufiger by Hotel.com Buchungen vorgekommen ist.
Dr. Werner
2024 年 8 月入住 1 晚
2/10 糟糕
ANGELA
与家人出行
2024 年 8 月 15 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
I have pics. Where can I send them? Waited 4 hours to checkin - even though we paid fully 4 months in advance.
Dead plants on balcony, tub had lock/no release valve. Sad because we had been in Spain/Portugal for 2 weeks and they were amazing until this experience.