“AVOID!!!!!
No one nor any info available at check-in.
Hosts supplied email address & mobile number weren’t in service/operational.
Hotels.com agents, the hosts management company, Travelnest had the same issue, hence their vetting & monitoring processes are very questionable.
Extremely distressing & frustrating experience.
Wouldn’t wish the above ‘experience’ on anyone else, AVOID!!!”
“Even though staying only for one night but enjoyed my stay. Friendly staff and have a little kitchen are a merit. If the room can provide facial tissues will be perfect ”
“The property is ideally situated for the city centre.
Very clean and tidy, easy checking in process on the morning of check in you are sent a message with the codes to get into the property and for the key safe of your room.
Would stay here again. ”
“The environment is comfortable and quiet, with clean and tidy bedding. The setting is pleasant, and cooking utensils are fully equipped. There are various types of shopping venues near the hotel. This is the second visit, and it’s just as good as the first time. Customer service is quick to respond, with excellent efficiency.”
“Really lovely stay! Clean and peaceful apartment with access to gym, lounge area etc. However, finding the location was difficult and could have been explained better in the check-in email”
“For the price paid... OK. Stopped here several times before and this was the worst experience. The images on the website didn't accurately represent the room, (paid extra for a larger room) which was a letdown from the start. But it was alright. Upon arrival, I noticed the kitchen area had dirty marks all over the gloss cabinets, as well as long black hairs on the floor in the lounge, which suggested a lack of attention to detail in the cleaning process.
The biggest issue, however, was the……
“I was a little concerned that check in info, including teh address, was to be provided only 3 hours before check-in time, but in the event it all worked out fine.
The apartment is not fancy, but comfortable, spacious, clean and well equipped.”
“My second stay at the property and I would book again. Convenient flat with plenty of amenities within walking distance, includingsupermarkets, takeaways and convenience stores. Friendly owner with excellent communication and handover for property.”
“Weekend break in this property. It was very modern. Tastefully decorated and all the things you need for a nice stay. The only issue was noise from other guests coming and going in the early hours but out of the control of the owners ”