"Nice service"

"The location is great and nearby the ferry pier. But the hotel is not in good maintenance at room, the toilet ceiling have a lot of dirty water marks, it looked disgusting. I booked a lakeview room that cost £250 a night, but not worth it, the room is really dilapidated, even they don't have a refrigerator ..."

"The staff slow as like a turtle, wait there already 30 minutes, but still need to wait for another 10 minutes. Every time I go to the reception, always have a long queue and just a few staff there and one of the staff is really SLOWWW , really can't understand why a hotel can have that slowly hospitality ..."

"這是一間富有歷史的英式酒店，住宿環境優美，地處河畔，寧靜而舒適。適合自駕遊。但酒店晚餐出餐很慢，食客不多，要等逾半小時。"

"The staff were always very friendly and helpful. The room was great and the views are spectacular. Prices for eating are very reasonable. Easy to go for long walks on the promenade or the beaches. Close to other amenities, shops, etc. Surrounded by lovely countryside to go exploring."

"The staff were all wonderful. So friendly and helpful. The lady who was on the night time reception was just amazing! Because of the staff, I would book again. Yes, the hotel badly needs refurbished, but renovations were being done. I look forward to seeing the place when they are completed. Breakfast ..."