Very clean and comfortable. And they give you a pass for all the public transportation. The trams are so easy. Right outside of the hotel door
Kathleen
2025 年 5 月入住 1 晚
8/10
Mariko
2025 年 4 月入住 3 晚
8/10
Close to train and tram. Bathtub was hard to get in and out of. Too high.
Karen
2025 年 4 月入住 4 晚
6/10
Nada contra os funcionários que foram prestativos, porém escolhi um hotel que tivesse frigobar no quarto pois uso medicação cara que precisava ficar resfriado.
Nenhum frigobar do hotel funciona.
Solicitei troca e a informação que me foi passada que nenhum funcionava em todo hotel.Me foi oferecido guardar meu medicamento na geladeira do restaurante, não aceitei por se tratar de medicamento caro e de uso imediato, não me atendia.
Solicitei reembolso a Expedia e fui para outro hotel . Permaneci somente 1 noite buscando gelo no restaurante para conservar a medicação. Funcionários entenderam minha situação e me ajudaram como podiam, inclusive com o aceite do estorno.
Antonio
2025 年 3 月入住 6 晚
8/10
stayed in the new wing of the hotel which was away from the Main Street. The hotel ceiling was rather low though. Room was clean and quite spacious. Breakfast was great.
Ryan
2025 年 2 月入住 4 晚
10/10
Dario C
2025 年 2 月入住 1 晚
8/10
Excellent location with lots within walking or easily accessible using the trams/buses. Helpful and friendly staff, clean and comfortable. A great base for exploring Basal.
Nina Louise
2025 年 2 月入住 5 晚
8/10
Excellent staff at check-in. Helpful with suggestions. Cleaning staff was a bit inconsistent with replenishing cups, towels, tea, sugar etc. Very small fridge in room but it was not very cold. No microwave. Comfortable bed with warm duvets. Very close to train station and trams. East to get around without car. Confirmed hotel stay alllows free transit within Basel. Does have a very expensive breakfast but we opted to do our own. Only surprise was a city tax of 4 CHF per person per day charged at check out. Overall, very good hotel and amenities.
Laura
2025 年 2 月入住 9 晚
8/10
Prefer main hotel to Ressidence
Dieter N
2025 年 2 月入住 1 晚
8/10
Very helpful and friendly staff in all departments. Good location.
Sven
2025 年 2 月入住 1 晚
8/10
Alles hat geklappt. Hotel ist empfehlenswert.
Christian
2025 年 2 月入住 1 晚
10/10
The staff onsite are very helpful.
Jamie
2025 年 2 月入住 6 晚
10/10
John
2025 年 1 月入住 1 晚
10/10
Lovely hotel very convenient for train station
tim
2025 年 1 月入住 1 晚
6/10
KOHSUKE
2025 年 1 月入住 3 晚
10/10
Convince to transport
kerri
2025 年 1 月入住 1 晚
8/10
Acho q o hotel deveria oferecer algumas “amenities” como shampoo, condicionador e creme. Já estive nesse hotel e me foi oferecido alguns agrados. Mas não desta vez.
Em todo caso, o atendimento foi ótimo e a localização é perfeita
MARIA DE LOURDES
2025 年 1 月入住 3 晚
4/10
Fridge was broken. When i mentioned this they said its just for complementary water it was not a mini bar so its fine! They refused to replace it
Josephus
2025 年 1 月入住 4 晚
10/10
👌👍
Tonni
2024 年 12 月入住 5 晚
8/10
Das Badezimmer war nicht so sauber, ansonsten alles tiptop