Great communication prior to our stay. Taken to our room following check-in. Room was a good size, comfortable bed, black out curtains, very quiet. Everywhere was spotlessly clean. Great water pressure, fab for showering. We didn't have breakfast in the hotel but there was a supermarket and two boulangeries close by. Walking distance to trams, bus and train. Found a wonderful bar with great food 5 minute walk away called La Diligence.Staff were all fabulous so friendly and helpful. Special shout outs to Yaniz and Shana who were in duty on reception when we had queries around trains etc, however I do stress all reception staff were great. Used the bar in the hotel, again excellent friendly staff. Shout out to Ahmed but again had we been served by anyone I would give them a shout out. We ate in the restaurant one night, superb service and knowledgable staff. Great experience and great food. I have a lactose intolerance and Ahmed understood, spoke to the chef and they provided an alternative. Free shuttle back to airport.
Downsides of our stay was there was very limited storage space in the bedroom. No kettle ( sorry I love a cup if tea) and although you could get very hot water from the coffee machine, was very slow and noisy and I am not a fan of drinking from thick plastic although I know this is done for environmental reasons. Very uncomfortable to watch tv in bed. TV did have English channels and we do like to watch the news. I must state though I would return in a flash.