Nice hotel. It will great if the hotel can provide the free transportation between the ferry terminals!
WEN LUNG
2025 年 2 月入住 3 晚
10/10 超赞
真实旅客
与家人出行, 商务旅客
2024 年 9 月 6 日
满意:客房舒适度,清洁度
Good service
真实旅客
2024 年 8 月入住 10 晚
10/10 超赞
Eng Kok
2025 年 5 月 26 日
满意:清洁度、服务设施、住宿条件和设施
Eng Kok
2025 年 5 月入住 1 晚
8/10 还可以
Pei De, Victor
与配偶出行
2025 年 5 月 14 日
满意:清洁度、服务设施、住宿条件和设施
Hotel is right across from the Grand Batam mall which is argulably the newest and best mall in Batam. There are multiple massage and spa establishments nearby, and it is about a 15 minute cab ride from the ferry terminal. Hotel is new and feels that way. Only gripe I had was that the aircon didn't seem to get cold enough, and there was a strange smell in the lobby.
Pei De, Victor
2025 年 5 月入住 2 晚
10/10 超赞
Saravanan
与家人出行
2025 年 5 月 3 日
满意:清洁度、服务设施、住宿条件和设施
It was an exceptional experience. I was checked in and checked out by Ms Nara, who was super friendly and helpful. I enjoyed talking with all their counter staff in fact. The room was very clean and spacious. The breakfast spread was good and tasty. The location of the hotel was really good. Grand Mall Batam is just next door and connected with the hotel. Nagoya Hill Shopping centre is just a 5 mins drive away. There are also 3 really good Spas located just beside the hotel. All in all, it was a wonderful stay in the hotel and i would definitely bring my family here again.
Saravanan
2025 年 4 月入住 2 晚
10/10 超赞
Soo Ching
与家人出行
2025 年 5 月 1 日
满意:清洁度、服务设施、住宿条件和设施
I remembered when I made my reservation, the price is inclusive of hotel breakfast, but the hotel service staff says it’s was not mentioned.
Can I confirm this ?
Soo Ching
2025 年 4 月入住 1 晚
10/10 超赞
Wing
团体旅客
2025 年 4 月 30 日
满意:清洁度、服务设施、住宿条件和设施
The oakwood hotel is centrally located to shopping mall and shop jouses across the road. Plenty of options to dine and walk around. There are many massage spa around which provided clean & professional services. The ambience of the hotel is good too.
Breakfast spread is decent.
Staff are polite.
Wing
2025 年 4 月入住 2 晚
10/10 超赞
Zhuo Sheng
2025 年 4 月 10 日
满意:清洁度、服务设施、住宿条件和设施
Very new Hotel. I booked the executive studio, so the room was big and plenty comfortable. It's connected to the Grand Batam mall just next door and I don't need to walk outside to access the mall, which is very convenient. The only bad thing was that noise isolation from outside is poor. I could hear car noises form the outside. And for some reason they are doing some kind of remodeling/construction either upstairs or downstairs on a Saturday. I could hear the electric saw noises and hammer banging sounds. I understand you need to do remodeling sometimes, but Saturdays are busy and mostly likely have a customer on other rooms. So, should pick a less busy day to do it.
Zhuo Sheng
2025 年 4 月入住 4 晚
8/10 还可以
Genghis Khan Bin Setarhan
与配偶出行
2025 年 3 月 9 日
满意:清洁度、服务设施、住宿条件和设施
Linked to grand mall batam just walk through the link at a few levels notes in the lift
Genghis Khan Bin Setarhan
2025 年 3 月入住 3 晚
6/10 一般
Bernard,singapore
与家人出行
2025 年 3 月 2 日
满意:清洁度、服务设施、住宿条件和设施
Room is nice but relatively small.
Bernard
2025 年 2 月入住 2 晚
10/10 超赞
NUR ZULAIKHA
2025 年 2 月 26 日
满意:住宿条件和设施,清洁度
NUR ZULAIKHA
2025 年 2 月入住 1 晚
10/10 超赞
Vernon
商务旅客
2025 年 2 月 20 日
满意:客房舒适度,清洁度
Vernon
2025 年 2 月入住 1 晚
10/10 超赞
Pek San Jacinth,Singapore
与家人出行
2025 年 2 月 2 日
满意:清洁度、服务设施、住宿条件和设施
Had a pleasant 2N stay at the hotel. The service from the front reception to bell boy is excellent. Was greeted by Mr Willy who is very friendly and patiently responded to my questions on my room request. Very pleased to note that my room was available before checkin time and my special request has been satisfied. I highly recommend this hotel for it's excellent service, great location and eco friendliness (no use of plastic and having recycling bins at all levels).
Pek San Jacinth
2025 年 1 月入住 2 晚
10/10 超赞
Marcus
与配偶出行
2025 年 2 月 1 日
满意:清洁度、服务设施、住宿条件和设施
Really good location, good pool and clean room. Would definitely stay again. Service provided by front lady Jihan was amazing!
Marcus
2025 年 1 月入住 2 晚
8/10 还可以
Luis Antonio Salgado
2025 年 1 月 26 日
满意:住宿条件和设施,清洁度
Luis Antonio Salgado
2025 年 1 月入住 2 晚
10/10 超赞
Buang Keng
与家人出行
2025 年 1 月 17 日
满意:清洁度、服务设施、住宿条件和设施
Good stay
Buang Keng
2024 年 11 月入住 1 晚
8/10 还可以
Nur Mohammed
2025 年 1 月 4 日
满意:客房舒适度,清洁度
Batam City Hidden Gem?
Back again in this vibrant city of Batam. Well well well.. Another new spot with excellent location for shoppers. Located next to Batam Grand Mall. It is not visible from the main road though. Overall staff was great! Greated with smiles. From the security, receptionist and the rest of the staff. Speaks english very well. Im impressed. Good for international traveller. Pool area was nice and clean. The bistro/dining area were awesome with luxury vibes. Breakfast spread was good. There are room for improvement for the quality of food serve. Overall it was a good stay for me and wife. We will be back soon. Definitely. Keep it up and im sure it will be one of the gems in Batam.
Nur Mohammed
2024 年 12 月入住 2 晚
10/10 超赞
真实旅客
2024 年 12 月 29 日
真实旅客
2024 年 12 月入住 2 晚
10/10 超赞
Jason
与家人及幼儿出行
2024 年 12 月 28 日
满意:清洁度、服务设施、住宿条件和设施
Check-In time should be prompt not late, have waited one hour plus to check in and no extension of check- out hours has been extended to us… Hope this part could see improvement when we stay again.
Other than that, the hotel is clean and spacious and very strategically near to Grand Batam Mall which is a huge plus point where food and shopping is within walk. Hotel staffs are friendly and polite. There is a Water dispenser at the end of hotel room corridor that provides drinking water which in my opinion, very thoughtful and convenient for everyone needs.
Jason
2024 年 12 月入住 1 晚
10/10 超赞
Bryan
团体旅客
2024 年 12 月 13 日
满意:客房舒适度,清洁度
Bryan
2024 年 12 月入住 2 晚
10/10 超赞
Rachel
2024 年 12 月 1 日
满意:住宿条件和设施,清洁度
Great and friendly service. Very convenient location to great batam mall for food and shopping
Rachel
2024 年 11 月入住 2 晚
8/10 还可以
Brian
与家人出行, 与配偶出行
2024 年 11 月 23 日
满意:清洁度、服务设施、住宿条件和设施
Booked 3 rooms in total. Rooms were cozy and relatively clean but 2 out of 3 rooms had a musky smell. The hotel should put a dehumidifier to get rid of the musky smell. Additionally, the sound proofing of the rooms weren't that great either. We could hear noises coming from neighbouring units beside and above. For the price point, honestly not that value for money. Great hospitality though!
Brian
2024 年 11 月入住 2 晚
10/10 超赞
Kim
2024 年 11 月 16 日
满意:客房舒适度,清洁度
Kim
2024 年 10 月入住 4 晚
10/10 超赞
pey
2024 年 11 月 12 日
满意:住宿条件和设施,清洁度
Just beside grand batam mall.
pey
2024 年 10 月入住 2 晚
8/10 还可以
真实旅客
2024 年 10 月 31 日
满意:客房舒适度,清洁度
Stay here!
All good, great choice to stay here. Currently 4 months in operation, few teething problems and staff readiness issues are there, but give them 2 more months. Restaurant food should go delicious and hearty and forgo pretentiousness. A beautiful hotel like this should not place fake plastic plants in any corner. All the best!