Although there was a typhoon during our stay the staff was very friendly and attentive. When I first entered my room I noticed the toilet water wasn't working. The receptionist had it fixed immediately while we tried the mango grill restaurant. The food was of good proportion. The plating was attractive and the food was delicious. I would definitely book again next time.
ROGER
2024 年 5 月入住 1 晚
10/10 超赞
Shannan
与配偶出行
2024 年 5 月 17 日
满意:清洁度、员工和服务、住宿条件和设施
Nice base to relax, good food and coffee. Very nice people.
Shannan
2024 年 4 月入住 10 晚
10/10 超赞
Micheal
与配偶出行
2024 年 5 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
To chill and relax with family this is the place. Sunday breakfast buffet was excellent. Breakfast the other days was superior. Staff was there to help, security patrolled regularly, we felt very safe.
Micheal
2024 年 4 月入住 5 晚
8/10 还可以
Donald
与家人出行
2024 年 1 月 12 日
满意:员工和服务
Donald
2023 年 12 月入住 6 晚
8/10 还可以
Michael
2023 年 11 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I liked that the room was quite large and spacious. It was rather remote and out of the way. I wish the electrical outlets had been 3 prong. I tried to request an adapter but it seemed they only had one and someone else was using it. I ended up pulling the guard plate off and plugging in my laptop using just two prongs. I was a bit worried about an electrical fire, but it ended up working out okay in the end. That was the only issue I experienced there. The staff was very nice and accommodating.
Michael
2023 年 11 月入住 1 晚
6/10 一般
Cecilia
2023 年 11 月 15 日
The room had dead insects on the bathroom and shower rooms….the air condition was noisy at times ….. however the coffee shop just extra ordinarily excellent ….
Cecilia
2023 年 11 月入住 1 晚
10/10 超赞
Jürgen
2023 年 3 月 17 日
满意:清洁度、员工和服务、住宿条件和设施
Die Hotelanlage liegt in einer weiträumigen Parklandschaft mit einem außergewöhnlich großem Pool
Jürgen
2023 年 3 月入住 3 晚
10/10 超赞
Ushma
2022 年 10 月 23 日
Ushma
2022 年 10 月入住 3 晚
6/10 一般
Arlene
与家人出行
2020 年 2 月 11 日
满意:员工和服务
不满意:清洁度、住宿条件和设施、客房舒适度
The rooms need to be updated. I was also disappointed at how rooms were not cleaned well. The buffet dinner selection was ok but it would have been better if the food tasted fresh. The breakfast however was a tad better but was too heavy with pasta! Although the service was prompt with housekeeping and front desk ladies were courteous,
I probably would not stay again...
Arlene
2020 年 2 月入住 1 晚
10/10 超赞
Raymond
团体旅客
2019 年 12 月 13 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice quiet resort with great pool
+ Nice pool and pool area
+ Good sized rooms. Nice and clean
+ Food in the Mango restaurant was good and large portions
+ Staff was friendly and helpful.
+ Always on power in the room
+ We got complimentary Breakfast even if we didn't book breakfast though hotels.com who wanted a laughable amount for it.
- The safe in the room and the remote for the AC didn't work when I checked in. I reported it to the front desk and they promised to have someone come fix it, they never did.
- If you come by bus to Batangas and have a bit of luggage it can be hard to get it to the hotel since it's a bit far from.. everything. We ended up using trikes to get there but that was lett than an optimal solution, worth calling the hotel and ask them to come pick you up.
- It was a bit windy while we where there and leafs and other debris blew into the pool and the grounds crew was not very tentative to clean it up making at least parts of the pool undesirable.
- Breakfast was ok but nothing very exciting. Good omelet.
Raymond
2019 年 12 月入住 4 晚
4/10 很差
Ma.Luisa
2019 年 11 月 29 日
不满意:员工和服务
Relaxing ambiance
good. & relaxing hotel..but...i don’t like the front desk,,she keeps me waiting for a long time while i’m checking inn,’coz she talks someone in a phone