Property needs maintenance. Bank of elevators out of order, missing toilet paper holder. Signs of aging evident.
James C
2025 年 5 月入住 1 晚
2/10 糟糕
Anton
商务旅客
2025 年 5 月 19 日
不满意:员工和服务
not trained well. don't know much. demanded payment for the second one because couldn't find payment from a third party. after calling the manager everything was resolved in seconds.
Anton
2025 年 5 月入住 1 晚
2/10 糟糕
Dominic
与家人出行
2025 年 5 月 19 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Dirty, smells, garbage everywhere fire extinguisher boxes open with hoses hanging out.. tried charging me twice for my room, holes in the roof
Dominic
2025 年 5 月入住 1 晚
4/10 很差
JoAnn
与配偶出行
2025 年 5 月 18 日
不满意:住宿条件和设施,服务设施
Nothing was plugged in, in the room. Limited breakfast (not even coffee). Items missing on floor, like chairs, ice machine, vending machines,etc. Tiny bathroom with crappy repairs. Most all elevators were out of service in whole hotel. No dining area or bar in hotel
JoAnn
2025 年 5 月入住 2 晚
4/10 很差
Puhup
与家人出行
2025 年 5 月 16 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is an old hotel with poor upkeep. Rooms were very old and air conditioner was loud and ineffective. Furniture was old and smelly. Internet was not working in the room. Both days I had to call the front desk for them to reset their modem for the internet to work.
While the hotel had mentioned free breakfast, it was limited to some cereal, oatmeal packets, few bars, stale donuts and over ripe bananas. There wasn't even a microwave available.
Puhup
2025 年 5 月入住 2 晚
10/10 超赞
Yaseem
2025 年 5 月 12 日
满意:清洁度、员工和服务、住宿条件和设施
The water park
Yaseem
2025 年 5 月入住 1 晚
2/10 糟糕
Angela
2025 年 5 月 10 日
不满意:员工和服务,清洁度
Our room smelled so strongly of chemicals that I couldn’t sleep at all. In fact I almost considered getting up in the middle of the night to sleep in my car. I feel like the chemical smell was trying to mask cigarette odor. As someone with allergies, it was aweful.
Angela
2025 年 5 月入住 1 晚
2/10 糟糕
Michelina M.
2025 年 4 月 29 日
不满意:清洁度、员工和服务、住宿条件和设施
This was by far the WORST Hotel I’ve ever stayed at. Filthy Dirty, smells horribly like smoke and the pool closed at 7pm. I honestly have nothing good to say.
Michelina M.
2025 年 4 月入住 1 晚
2/10 糟糕
Dennis
2025 年 4 月 23 日
Bad
Dennis
2025 年 4 月入住 1 晚
2/10 糟糕
MASAHIRO
与家人出行
2025 年 4 月 23 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Many things to share, but…
MASAHIRO
2025 年 4 月入住 2 晚
6/10 一般
Stewart
与家人出行, 商务旅客
2025 年 4 月 23 日
不满意:住宿条件和设施,服务设施
Stayed one night to be near family event. Room was clean enough. Noisy, unclean fan in bathroom with exposed wiring. Common areas looked worn and run down. "Continental breakfast" was granola bars and breakfast bars from BJ's and bulk cold cereal. Did not view water park. Overall below average
Stewart
2025 年 4 月入住 1 晚
2/10 糟糕
Sarah
与家人出行
2025 年 4 月 20 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Where do i begin? The sheriff's dept was outside when we pulled in ....(should have been our first clue) Water park was suppose to be included in our stay with the booking ....they wanted to up charge for it we declined because the water park closes at 7pm not 10pm (as stated) and was closed on the following day so not worth it to pay for 3 hours the room is dirty the latch lock on the door to our hotel room is broken (missing actually).....the floor has holes in the carpet and hasn't been vacuumed in god knows how long the curtains are falling off the window the toilet doesn't flush the light switch doesn't work 2 out of 3 lamps in the room are broken the mini fridge is broken i could go on and on worst 1 night stay we have had EVER!!!
Sarah
2025 年 4 月入住 1 晚
4/10 很差
Maynard Lorne
团体旅客
2025 年 4 月 16 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had reserved 3 King rooms and when we arrived he told us they only have Queen beds left which certainly were not Queen but double beds !!!!
Maynard Lorne
2025 年 4 月入住 1 晚
2/10 糟糕
Arthur,Williamsville
2025 年 4 月 12 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Room booked and charged for was not available. Property was dingy and worn-out.
Arthur
2025 年 4 月入住 1 晚
10/10 超赞
Migdalia
2025 年 4 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great
Migdalia
2025 年 3 月入住 1 晚
10/10 超赞
Chris
2025 年 4 月 7 日
满意:清洁度
Chris
2025 年 4 月入住 1 晚
4/10 很差
Kristina
2025 年 4 月 5 日
不满意:住宿条件和设施,清洁度
Price was very good staff was nice, the room was very old looking zip ties for dresser handles , toilet not properly cleaned, microwave broken,elevators out of order which made it hard for me with disabilities
Kristina
2025 年 3 月入住 2 晚
4/10 很差
Christina
与家人出行, 商务旅客
2025 年 3 月 30 日
不满意:住宿条件和设施,清洁度
Smelled a lot, kinda of like curry , all in lobby and halls and room. Hairdryer completely broken . Lots of holes in ceiling esp in bathroom and shower. Breakfast was a definite pass
Christina
2025 年 3 月入住 1 晚
2/10 糟糕
Laurie
2025 年 2 月 16 日
不满意:清洁度、住宿条件和设施、客房舒适度
Deplorable conditions
No toilet paper or holder for any in bathroom, phone supplied in room didn’t work to call and request any. When at front desk was just handed 2 rolls for me to carry to room. Also no coffee maker in room but packets of sugar, cream and stir stick. No ice holder or any ice on floor requested some while at desk. 2 hrs later used cell to call desk and request some which was delivered immediately. Ceiling located above shower was water stained, cobwebs and rust. Immediately upon entering room socks became wet from carpet in many spots. Only plus was staff were all very friendly, professional and willing to help. Had water park view from room but windows were so filthy and disgusting made me keep curtains closed. My opinion is not based on staff but management for selling rooms at any cost to turn a $$. Sadly the hotel is huge and it’s a shame guests only find out deplorable conditions after checking in could be a great place with easy access to major roads if not for cutting costs on maintenance and their emphasis on higher bottom dollar . Run down out dated water park seems to be the claim to fame
Laurie
2025 年 2 月入住 1 晚
4/10 很差
Dan
与家人出行
2025 年 2 月 16 日
不满意:清洁度、住宿条件和设施、客房舒适度
Room had a horrible odor and just dirty and dingy. Definitely will not stay again
Dan
2025 年 2 月入住 1 晚
4/10 很差
Michelle
与家人出行
2025 年 2 月 16 日
满意:员工和服务
不满意:住宿条件和设施
This property has seen better days. The furniture was falling apart. Holes in the walls. Someone had punched a hole in the bathroom door. Vent in the bathroom literally hanging down from the ceiling. I chose the property because of the price and got what I paid for. Only staff I saw was the desk clerk that checked us in who was very nice but the hotel needs a complete overhaul. I thought we would be safe in a Quality Inn, that they had a standard that had to be met but I guess not.
Michelle
2025 年 2 月入住 2 晚
6/10 一般
Stephanie
与家人出行
2025 年 2 月 3 日
满意:清洁度
不满意:住宿条件和设施,员工和服务
Not the best hotel but it will do
The hotel itself was fairly clean. The heat didn't work all the time. Other than the check in didn't really see hotel staff until we checked out. The hotel was quiet. I did like that there was a refrigerator and microwave. The refrigerator was iced over but it was still working. The microwave was not working properly we finally got it to work. If you are planning a short trip then it is ok for that. No more than a couple of days. The check in was easy and the counter person was friendly. I snowed heavily and the parking lot was not plowed.