Hello. I enjoyed my stay in Baton Rouge. The staff members were very friendly and attentive. The breakfast was great as well! The hotel is also in a very convenient location. My only complaint is the furniture, carpet, decor and lamps appear to be very outdated. Televisions were much smaller than they should’ve been. Property needs upgrades.
Edith
2025 年 5 月入住 2 晚
6/10 一般
Bahareh
与家人出行, 带宠物出行, 商务旅客
2025 年 5 月 12 日
满意:住宿条件和设施,员工和服务
不满意:清洁度
The rooms are not clean! Stains on sofas, and bathroom floor. First, our room on level 2 was in-front of the ice machine and the whole floor smelled so bad. We asked to change room and staff kindly helped us move to level 6 which was a lot more clean.
The breakfast is good, the omelettes were yummy and the staff are nice too! Bedrooms have separating doors that works well if you have pet and scared of them jumping out of the room! Indoor pool looked nice, we didn’t have time to use though.
Bahareh
2025 年 3 月入住 4 晚
6/10 一般
Christopher
与家人出行
2025 年 5 月 12 日
不满意:员工和服务、服务设施、住宿条件和设施
This has to be the worst Embassy suites ever stayed at no good customer service. Corporate office really need to come to this site and do full evaluation overall. I would never stay at this location again.
Christopher
2025 年 5 月入住 3 晚
10/10 超赞
Calise
2025 年 5 月 9 日
Like the full breakfast and separate sleeping area
Calise
2025 年 5 月入住 2 晚
10/10 超赞
Hannah
2025 年 5 月 5 日
满意:清洁度、员工和服务、住宿条件和设施
Hannah
2025 年 4 月入住 2 晚
4/10 很差
Michael
与配偶出行
2025 年 5 月 5 日
不满意:员工和服务、服务设施、住宿条件和设施
This was probably a really really nice place 20 years ago. Rooms are dated, poor drywall repair through out. Most of the in house amenities are unavailable. Went down to the bar at 830 pm on a saturday night to have a drink, only to find it closed. Homeless people hanging out in the parking lot. Apparently there is no service elevator for staff and housekeeping has no problems holding up all 4 elevators. Its way faster to just take the stairs. Breakfast was a joke, cold bacon and eggs. Front desk attendant was rude. Overall id rate this place a 4 out of 10.
Michael
2025 年 5 月入住 1 晚
4/10 很差
Blessings
与家人出行
2025 年 4 月 29 日
不满意:清洁度、服务设施、住宿条件和设施
This place needs some remodeling For the amount i paid for a weekend it was very disappointed, room was smelly , mold , elevator was hot super slow smelly ugh . But the kids enjoyed the pool . Dining area is nice though. I wouldn't book this again untill maybe remodeling.
Blessings
2025 年 4 月入住 1 晚
10/10 超赞
Deborah
2025 年 4 月 27 日
满意:清洁度、员工和服务、住宿条件和设施
Deborah
2025 年 4 月入住 1 晚
2/10 糟糕
Chris
2025 年 4 月 20 日
Chris
2025 年 4 月入住 1 晚
2/10 糟糕
Chris
2025 年 4 月 20 日
不满意:住宿条件和设施,员工和服务
Terrible
Chris
2025 年 4 月入住 1 晚
10/10 超赞
ReNae
团体旅客
2025 年 4 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Happy people, nice property
ReNae
2025 年 4 月入住 2 晚
10/10 超赞
Jessica,Sulphur
2025 年 4 月 13 日
满意:员工和服务,清洁度
Jessica
2025 年 4 月入住 3 晚
2/10 糟糕
Harvey
与配偶出行
2025 年 4 月 8 日
满意:清洁度
不满意:员工和服务、服务设施、住宿条件和设施
Very disappointed with hotel policy and facility.
My first issue started with my own mistake. When booking a series of hotels in Expedia, I failed to update the date when booking my stay at Embassy. I recognize this was my error and it was non-cancellable however given I saw the error within 2 minutes and immediately raised with Embassy and Expedia. Being allowed to just immediately move the booking to the next night doesn't seem unreasonable but Embassy refused to allow me to change the booking to the next night. Thus I payed for one unused night.
The 2nd issue was the inability to open windows. I made repeated attempts to confirm this with the hotel but could never "get through" on the phone lines. As the pictures clearly show balcony railings, I assume that there must be doors onto balconies. When we checked in we found the balconies were just false fronts and no actual balcony and the rooms were completely sealed.
Clearly the featured pictures were misleading. We chose to go elsewhere but were still charged for the room resulting in now paying for 2 nights of unused rooms.
I would have hoped Embassy would have been more understanding a/o flexible. Alas, I will simply never stay at this chain ever again.
Harvey
2025 年 3 月入住 1 晚
2/10 糟糕
LaDonzia
商务旅客
2025 年 4 月 7 日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
Couch bed was very very nasty my son had to sleep with me. Carpet was nasty. Called for some
Extra blankets for pull out bed before we seen it was nasty it took them a lil over a hour to bring it. I went to front desk to get it myself and they said that housekeeping was going to bring it. Some kids was knocking in door and running from the door. Just a bad stay
LaDonzia
2025 年 4 月入住 1 晚
10/10 超赞
Lawrence
2025 年 4 月 1 日
满意:员工和服务,清洁度
Lawrence
2025 年 3 月入住 1 晚
2/10 糟糕
Misty
与家人出行
2025 年 3 月 30 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lobby was dirty. No one working counter, room carpet was Sticky and wet, black mold in bathroom. Breakfast was nice.
Misty
2025 年 3 月入住 1 晚
6/10 一般
Ashley
与家人及幼儿出行
2025 年 3 月 29 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
The hotel is very outdated. Paint peeling, walls/ceilings patched, moldy grout. The only thing it had going for it was the indoor pool, which is what we came for my daughter’s sleepover party. Way overpriced for the conditions.
Ashley
2025 年 3 月入住 1 晚
8/10 还可以
John
2025 年 3 月 29 日
John
2025 年 3 月入住 3 晚
10/10 超赞
Christopher,Dallas
2025 年 3 月 29 日
Christopher
2025 年 3 月入住 1 晚
8/10 还可以
craig
2025 年 3 月 27 日
craig
2025 年 3 月入住 2 晚
8/10 还可以
Christine
2025 年 3 月 25 日
满意:员工和服务
Enjoyed the breakfast and happy hour drinks! Room is a little aged but good for the price.