2/10 糟糕
Angela
与家人及幼儿出行
2025 年 7 月 6 日
不满意：住宿条件和设施，清洁度
We stayed for three nights. Checking in went smooth. We get into the room and the strong moldy, awful smell hit us immediately. We drove several hours, we just wanted to sleep. Step into the shower and the ceiling and all around the bathroom was full of mold. I purchased two different odor absorbers, Odoban and Ozone. It didn't help at all, then it rained and made it almost unbearable. The ac barley worked and struggled to cool, so add heat and smell, not a good combination. We had to use the same towels till the last night. We asked for more and they complained. They said housekeeping has to do that and keep up with it. We told them we asked for a room cleaning twice and didn't receive it either time. We had to take our hang up clothes back to our vehicle, due to the smell of the room sticking to everything we had in there. When we put our bags in the car, we had to ride 7 hours with that horrible odor filling it. I am home and I am having to wash, pillows and clothes we didn't even wear. I realize this is not a 4 star hotel, but no business should smell like that or be filled with mold. It was the worst stay my family has had in a long time. We will never use this hotel again. I most certainty do not reccomend. You may ask why we didn't ask for another room, well while they were cleaning, we walked in three different ones, mold and smell in each. What was the point? If mold and a putrid smell doesn't bother you, by all means, book it!!
Angela
2025 年 7 月入住 3 晚