Let me start with something positive, the staff was always friendly and help when my family and I interacted with them. Now the downsides, we had originally booked a 2 queen beds room, they upgraded us to a suite. This sounded great unfortunately for us, our room was very close to a bank of rooms in which a travelling teenage baseball team was booked. So between the kids running up and down the hallways, having conversations outside our door, and the coaches deciding to have a team meeting on the floor at 1030PM, it was not the best experience as they were there 2 out of the 3 nights we stayed. The room itself was ok, but a bit dirty and could have used a overall refresh for the walls and bathroom, the beds were "meh" at best and additionally it was lacking a phone. So a few lessons learned; check before booking about travelling groups, and or just go ahead and spend the extra money on a better class of hotel?