Thought we were booking a room with a fireplace and breakfast included. Nope, no room with a fireplace and the restaurant was closed, permanently. I showed the girl at the front desk my reservation( through hotels.com) and all she could say was “we should have booked through Hawks Nest Website” so there was nothing she could do to help me. She had already given the room with the fireplace to someone else. We received a less then desirable room, had to move furniture around to plug in coffee pot and microwave. Coffee pot never worked. Since restaurant was closed and no venues close by, we managed to find a bag of popcorn for dinner. Very disappointed in our stay. Won’t be going back.
Kasandra
10/10 超赞
William
2018 年 3 月 24 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
A wonderful place to stay. Very comfortable. Nearby are hikes, walks, tour of New River Gorge Bridge and other things
William
6/10 一般
Sam,Yorktown, VA
2017 年 10 月 14 日
满意:清洁度、员工和服务、客房舒适度
不满意:住宿条件和设施
Scenic location, but....
Arrived at hotel expecting that restaurant on site would be open. Had read that there was a restaurant at the lodge and West Virginia Travel Center, located on I-77, confirmed that earlier in the day of arrival. At check-in, were told the restaurant was not available as it was under renovation and had been since summer. What a bummer!! Ansted is a very small town and there was only one eatery open within a mile or two of the lodge. Convenience breakfast was available in morning.
The four-story lodge is laid out oddly. Have to go though a maze to find your room. The front desk had no diagram to show the layout. No locations for local restaurants.
Management of this facility seems to have done a poor job providing tools and keeping employees informed. The staff was friendly and helpful to the extent they could.
Sam
2017 年 10 月入住 1 晚
8/10 还可以
Timothy
2017 年 10 月 10 日
满意:客房舒适度,清洁度
不满意:员工和服务
Comfortable but dated.
Place was comfortable, and quiet - but dated. Could use some remodeling. Kitchen only open for continental Breakfast. Waiter for area forgot to turn on heat for tea hot water. Had to wait and ended up having warm tea. Beautiful views of valley.
Timothy
2017 年 10 月入住 1 晚
10/10 超赞
真实旅客
2017 年 9 月 12 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very clean and comfortable. Can't beat the views!!
真实旅客
2017 年 9 月入住 1 晚
8/10 还可以
Carole,Toronto Ontario
2017 年 9 月 11 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Restaurant?
Breakfast was available but no other meals. After driving most of the day we were too tired to drive out for dinner. Building needs freshening up as outdated.
Carole
2017 年 9 月入住 1 晚
8/10 还可以
Dan,Virginia
2017 年 8 月 20 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice place close to the Gorge.
We spend two nights in the Lodge. Helpful friendly staff took care of us. Beautiful view of the Gorge at Hawks Nest lake.
Dan
2017 年 8 月入住 2 晚
8/10 还可以
Gayle
2017 年 8 月 3 日
满意:清洁度、住宿条件和设施、客房舒适度
Candy bar and Coffee for dinner first night. restaurant is under renovation!
Gayle
2017 年 7 月入住 2 晚
8/10 还可以
Camilla
2017 年 8 月 2 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Passing through , one night stay
One night stay , passing through . Ended up doing the tram & jet boat and really enjoyed it ! Area is so beautiful & we wouldn't have stayed anywhere else ! The one drawback is that the building is very dated , but it was clean & comfortable and everyone was very nice
Camilla
2017 年 7 月入住 1 晚
10/10 超赞
真实旅客
2017 年 7 月 28 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2017 年 7 月入住 1 晚
10/10 超赞
Randi,Cape Coral, FL
2017 年 7 月 27 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great for hiking and close to rafting
This hotel is amazing. Right in the heart of great hiking and scenic vistas. Clean and comfortable. Wish we had planned to stay longer. Will visit again.
Randi
2017 年 7 月入住 1 晚
8/10 还可以
Betty,Georgia
2017 年 7 月 25 日
满意:员工和服务
Convenient for New River Gorge
It was the little things that disappointed - no replacement of shampoo or cream, failure to empty bathroom trash.
And, the breakfast was a nothing. If this was typical of the State Park system, then someone.needs to review the guidelines.
Betty
2017 年 7 月入住 3 晚
4/10 很差
真实旅客
2017 年 7 月 6 日
Lost reservation.
Our reservation was not received through hotels.com to the hotel. They gave away our room and we had to be very inconvenienced. They gave us another room but it was not easily accessible and breakfast was just ok.
真实旅客
2017 年 7 月入住 1 晚
8/10 还可以
Dmitry
2017 年 7 月 4 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Dmitry
2017 年 6 月入住 1 晚
8/10 还可以
stephanie
2017 年 7 月 3 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
A great way to experience a state park
We really enjoyed our stay at Hawks Nest. All rooms have a balcony/patio, most with a gorgeous view. Ours unfortunately didn't, but we still had a good time and made the most of all the common areas and the tables at the overlook. There's also a tram down to a jet boat ride right at the hotel. Good fun. Also comfortable beds and pillows though the room was quite small. This is a super value, older hotel that feels perfect for a state park atmosphere. We would stay again.
stephanie
2017 年 6 月入住 3 晚
8/10 还可以
AG,G
2017 年 7 月 1 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great get away
Nice, clean lodge, not far from local attractions.
AG
2017 年 6 月入住 2 晚
10/10 超赞
真实旅客
2017 年 5 月 7 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
A Beautiful View to Wake Up To
It was little tricky to find, but well worth the drive. Among the best hotels I've stayed in to date. Quiet, clean, with comfortable beds. If you want more than just a place to sleep and love what nature has to offer, put Hawk's Nest Lodge on your list of places to visit.
真实旅客
10/10 超赞
真实旅客
2017 年 3 月 21 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Hotel with Amazing View
Amazing outdoor place to visit!!!!!
真实旅客
8/10 还可以
James
2016 年 11 月 15 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
it was a good stay the staff was friendly aswell the view was amazing some much to do
James
8/10 还可以
Brian
2016 年 11 月 14 日
满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
Hotel was great. Restaurant was horrible
The hotel was great. The room was a bit dated but very clean. The view from the gorge side was absolutely amazing. Do NOT plan on eating at the restaurant. The staff was horrible the food was prison food that they charged a good deal for. And they didn't have half the items on the menus. Breakfast was the same. Food even worse. Still recommend the stay just don't eat there food
Brian
10/10 超赞
Lowell T,Perrysburg, United States of America
2016 年 11 月 10 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice getaway
A+
Semi seculed, but within driving distance of MacDonald's
Lowell T
8/10 还可以
Thomas
2016 年 11 月 4 日
满意:员工和服务,清洁度
不满意:客房舒适度
Immersivery Nature Experience
The reception and the staff were exceptionally friendly, and though the building is dated, it's excellently maintained. The highlight is definitely the amazing mountaintop/ cliffside setting. The roops are basic in amenity but comfortable with, once again, amazing wooded or vista views. I'd return!
Thomas
6/10 一般
Kim,Canada
2016 年 11 月 2 日
满意:客房舒适度,清洁度
Great location but a bit dated.
The location was fantastic but the building was dated. The included breakfast was basic at best.
Kim
8/10 还可以
Dee,US
2016 年 11 月 1 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Quiet, clean, comfortable but a bit old-fashioned.
The room was clean and quiet, the bed was comfortable. The bathroom was a bit cramped. There was no microwave or mini refrigerator in the room. The free breakfast was terrible. The coffee was watery and they didn't even have any black tea.