“Room excellent. Shower excellent. Only two issues firstly getting into the room digital keypad not explained clearly causing delay and room change...and tv hundreds of channels but could not find basic English channels”
“Absolutely stunning property. Everything is really stylish and high-end in the apartment and the setting is perfect for watching track action, even on non-event days. The rooftop balcony is so quiet and peaceful in the evenings.
Soundproofing is poor between the apartments downstairs as they are only separated by a retractable wall. However we were very lucky as we stayed at a quiet time, so only heard the cleaners and contractors.
Staff were amazingly helpful. The restaurant and rooftop bar……
“A nice enough room in its own right, free entry into the raptor center for guests is a real bonus. Watching meercats from your bedroom window is quite cool.”
“The location is great and very convenient. However, the lack of soundproofing is an issue—you can hear every movement from the floor above. Improved soundproofing would make the stay much more comfortable.”
“The owner claimed Expedia double booked us so we turned up to stay in the evening and WE HAD NO ACCOMMODATION. We’ve paid for accommodation which we COULD NIT STAY IN - SCAM.”
“Very clean and very comfortable, with very good air conditioning - very welcome on the hottest day of the year!
My only criticism is the booking process guidelines are not clear and the online system needs improvement. It was not made clear that we would not receive the email with access instructions until the security process was completed and the deposit paid. Then, when trying to pay the deposit, it was not clear that Amex was not accepted and the system just said "declined" right at the……
“The location is really convenient, the hotel offers nice food and drinks..etc. I do enjoy it except the shower room is not easy to use, and there’s no washing tablets offered, the dryer doesn’t really work as the clothes was wet after drying hours. ”
"Overall not bad. The hotel was built a long time ago. Even though you took the lift, there were still many stairs to go if you were assigned to the 3rd floor. I checked out the hotel on 5/21 morning. The black girl at the front desk was not very helpful."