We stayed in two rooms (3006 and 3008) for five nights at this hotel, and our experience was truly exceptional.
1. The reception staff went above and beyond to accommodate our requests, showing incredible generosity by granting us both an early check-in and a late check-out, which was greatly appreciated.
2. Room service was impressively quick. They immediately cleaned our room whenever they noticed us opening the door, allowing us to maximize our time and fully enjoy our holiday.
3. The breakfast buffet was absolutely delicious. The staff were attentive and efficient, quickly clearing my finished plates to free up space while ensuring my coffee remained untouched to reserve my table as I picked up more food. They also kindly allowed me to pack some breakfast for my wife and children, who were still asleep, making sure they didn’t miss out on the wonderful meal.
4. A special mention goes to Ms. Tammy, the front desk manager, for her outstanding professionalism and kindness. She informed us about the late-night supper service, complete with 24-hour coffee, and even went the extra mile by helping me order medication for my stomach flu, which arrived within just half an hour.
5. The hotel's location was quite convenient, as we had already known when making the reservation. Though access to the entrance required using Didi (China's ride-hailing app), it was manageable and added to the convenience of our stay. Additionally, the hotel is within walking distance of other publ