Propert was amazing and the Jacuzzi Suite was superior but the staff was absolutely horrible, especially in the morning. We stayed friday night saturday.Night to check out sunday morning.. friday night while enjoying the jacuzzi, my leg was suddenly and intensly suctioned to something. After careful inspection, we realized a screen was missing from an area of the tub, the part that suctions the water for the jets. Within a matter of minutes i had a bruise. We told the staff Saturday morning to have maintenance fix. We proceeded to get back Saturday evening to nothing done. Called front desk repeatedly. Nothing. Sunday morning brought it ip again ro be told that maintenance stated no screen goes there and thats why it wasnt fixed. Even after telling him it bruised me, all i got was " oh ok" Thats a lawsuit if the wrong person gets suctioned to the tub or god forbid a child. Luckily, i walked away with only a bruise. All over, stay here, ita ridiculously amazing, juat check everything and now the staff won't be any help at all.