The room wasn't cleaned, and they argued it was. They didn't give me a new room as they claimed non were available.
Brenda
2025 年 5 月入住 1 晚
2/10
When we checked in they told us the maids had quit and they recommended we check our room. There were pubic hairs in the tub, no soap, towels, cups, carafe to coffee pot and missing pillow cases. We were promised a 50%discount for inconvenience as there were no other rooms available and Expedia had charged me.
Marilee
2025 年 5 月入住 2 晚
8/10
I’ve stayed here many times now and will continue to come back. It’s a great bang for your buck. They are very short staffed right now though. The check in line was super long, but it was also a holiday weekend. We had one roll of TP, 2 towels and no tissues. The pool also had no towels. The staff is amazing and doing all they can though.
Hailey Rae
2025 年 5 月入住 2 晚
2/10
Dirty room, broken glass on floor, not sure if sheets were clean. The guy at the front desk told us they were short on staff, never came up to vacuum
We left and got another room. Do not go there! Filthy pool, filthy hot tub. I lost money by leaving but could not stay there
Marta
2025 年 5 月入住 1 晚
2/10
Pictures on Expedia are not what the condition of the property is like. It is in run down horrible shape.
Miguel
2025 年 5 月入住 2 晚
2/10
Shabby hotel. Very poor housekeeping and maintenance. Parts of our room were dirty, empty Kleenex box and incomplete coffee service plus a dirty coffee pot. One bed didn’t even have a blanket. Dirty patio with weeds around it. Sad and seemed like was on the edge of going under.
Will never stay here again.
Martha
2025 年 5 月入住 1 晚
2/10
This property inside and out needs total remodeling carpet was dirty in our room did not look like it was vacuumed. Only stayed one night or I would have looked for another place to stay would not go there again
Carrie
2025 年 5 月入住 1 晚
4/10
This property feels like it hasn’t been cleaned since 1990. We had to move rooms, because the first one was absolutely disgusting and rundown. They moved us toa room much cleaner, but still very,very dirty. All of the facilities are exceptionally old and dirty. Bathroom was very dirty, needed to wipe out the shower before I would even use it. The room view was very nice and the bed was comfy.
Stacie Renae
2025 年 5 月入住 4 晚
2/10
No soap on the room or towels. Maid service didn’t clean the room at all in 4 days of me being there food was left under the bed from prior guest causing ants to be present everywhere In the room. Hot tubs were cold and pool room was dirty no toilet paper in the bathrooms and none of the 15 ice machines worked on the property overall messing parking lot. Broken outlets and clocks in the room. Overall really need a complete remodel and spruce up of the place. People smoking in the building causing my room to smell like smoke
Chase
2025 年 4 月入住 3 晚
2/10
Location is nice, on the river. Close to family.
I’m sure it was a really nice place when newer but is horribly rundown & not clean. We were told they can’t get help.
ARLEEN
2025 年 4 月入住 2 晚
4/10
The pool is gross hot tub was shut down, the floor in room looks like it has blood spots on it.
Jenny
2025 年 4 月入住 1 晚
6/10
The property needs to be updated. Got there and no blankets on the bed. Employee was helpful after he determined there were no blankets
JANE
2025 年 3 月入住 1 晚
6/10
Janis
2025 年 3 月入住 1 晚
2/10
Bree
2025 年 3 月入住 1 晚
10/10
amazing
Ean
2025 年 3 月入住 1 晚
2/10
We had booked a river view King and when arrived we were given a basic king facing the road & were told by the front desk that Expedia should not have given us the room. It was very dirty with stained floors and was not vacuumed. The fridge did not work, there was no cups for the coffee maker, no restaurant or lounge, no pool access. We felt scammed.
Expedia did credit our stay.
Courtney
2025 年 3 月入住 1 晚
2/10
Upon arrival we called and were told that they had a septic issue that had been fixed, but check in was backed up. Our room was disgusting. So dirty, broken chair in sitting area. No blankets on the bed. Just the sheets. The photos of the hotel online were NOT the room! We left and went to The Red Lion down the street. Fo not recommend the Shilo Inn and Suites.
Hilary
2025 年 3 月入住 1 晚
2/10
A mouse jumped in bed with us. We found mouse poop all over the room. We asked for cleaning of the room and they did a terrible job of that. The gutters overflowed causing pooling water on the walkway.
Corey
2025 年 2 月入住 2 晚
4/10
Alicia
2025 年 2 月入住 2 晚
10/10
The staff was friendly and the room was spacious. I loved having a balcony over looking the river :) the only down side was their steam room wasn't working and pool area could use a little renovation. Overall, we had a stellar stay !
Kayla
2025 年 2 月入住 1 晚
4/10
Well... one of the sheets had a old blood stain and we didnt notice it until the morning, and it wasnt from us! The bed was lopsided and tilted back where we felt like our feet were higher than our heads, the bathroom water/room smelled weird when the shower ran..the fridge was on and the freezer part was cold and icy but the rest of fridge was barely cold... also the screen was blurry and very out of focus with basic cable.. no netflix or any other services. We got the suite with the jacuzzi tub and it was $250.77 we feel we could have gone to the riverhouse which was a 2 min walk away for $25 more and gotten many more amenities/comfort. Probably wont stay again. And or choose a different type of room they offer to see price difference and comfort if I had to. They need to be updated!
Christopher
2025 年 2 月入住 1 晚
4/10
It is absolutely beautiful property and views.
When we first walked up to our room there was a large bag of trash laying on the side walk.
The room looked really nice and was very warm!!
Went looking for menus and found trash(used Q-tips change an old sucker) in the drawer, and all the drawers were dirty, went to go get a tissue, and the tissue boxes were empty. There was a very cool draft by the back door as the whole seal had come off, and the window was starting to come out the frame back in around the window in the door.
Christian
2025 年 2 月入住 1 晚
8/10
Affordable and easy going staff. Considerate of situation. Easy check in and understanding about allowing a late check out!