Most things were fine, except the poor drainage in the shower room. The location of the hotel was safe but the walking distance was lack of places for shopping or dining.
真实旅客
2017 年 8 月入住 3 晚
10/10 超赞
Yuk Lun
2017 年 6 月 30 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Yuk Lun
2017 年 6 月入住 1 晚
8/10 还可以
Yuk Lun
2016 年 8 月 16 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Yuk Lun
10/10 超赞
Baskaran
2025 年 4 月 9 日
Baskaran
2025 年 4 月入住 2 晚
10/10 超赞
Nishant,NOIDA
2025 年 3 月 15 日
Nishant
2025 年 3 月入住 2 晚
10/10 超赞
Tara,Seattle
2025 年 3 月 14 日
满意:住宿条件和设施,清洁度
Tara
2025 年 3 月入住 4 晚
8/10 还可以
Vineet,Surrey
团体旅客
2025 年 3 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Property is nice. I wasn’t offered of the Gold benefits I was entitled to despite having four rooms for five days each.
Vineet
2025 年 2 月入住 5 晚
8/10 还可以
Uma
团体旅客
2025 年 3 月 2 日
满意:员工和服务
I expect higher standards at Shangri-La, decor in lobby old fashion, suite upgrade was required in order to access room early, room lovely however daily clean was poor and carpets not cleaned. Disappointed while waiting for suite access at 6am we were first refused breakfast until next day however after complaining I was given breakfast. In all my travels around the world I have never been refused use of facilities once arriving. Club access - food was average, drinks options were not great, I been to much better club lounges around the world.
Uma
2025 年 2 月入住 3 晚
10/10 超赞
Arushi
2025 年 2 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Arushi
2025 年 1 月入住 6 晚
10/10 超赞
HEEJIN
商务旅客
2025 年 1 月 31 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
HEEJIN
2025 年 1 月入住 4 晚
10/10 超赞
vasu
2025 年 1 月 12 日
vasu
2025 年 1 月入住 2 晚
10/10 超赞
Thomas
2025 年 1 月 11 日
Thomas
2024 年 12 月入住 4 晚
10/10 超赞
Rama
2025 年 1 月 5 日
Rama
2025 年 1 月入住 1 晚
10/10 超赞
NORIHIRO
2025 年 1 月 2 日
NORIHIRO
2024 年 12 月入住 1 晚
8/10 还可以
Dheeraj
2024 年 12 月 30 日
Dheeraj
2024 年 11 月入住 8 晚
10/10 超赞
Vijay
2024 年 12 月 25 日
Vijay
2024 年 12 月入住 2 晚
10/10 超赞
DEEPAK
与家人出行
2024 年 12 月 16 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Shangrila means consistency, service with a smile
I have stayed at several Shangrila properties but each one the experience is consistent wrt to hospitality, service and amenities
DEEPAK
2024 年 12 月入住 5 晚
10/10 超赞
真实旅客
商务旅客
2024 年 12 月 8 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2024 年 11 月入住 1 晚
10/10 超赞
Srivijaya
2024 年 12 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Awesome place to stay close to all locations in BLR
Srivijaya
10/10 超赞
Rosana
2024 年 11 月 23 日
Rosana
2024 年 11 月入住 2 晚
10/10 超赞
Craig
2024 年 11 月 19 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Craig
2024 年 11 月入住 3 晚
10/10 超赞
Bjorn
2024 年 11 月 13 日
Bjorn
2024 年 11 月入住 1 晚
6/10 一般
Kyon soon
商务旅客
2024 年 10 月 24 日
满意:清洁度
不满意:住宿条件和设施,员工和服务
Shangli-la is not one of the best anymore
Horizon club was good. A good room makeup. Very food bedding. Power shortage including elevator stop several times everyday. Very dangerous hotel limo driver for airport pickup. Attitudes of staffs at cafe B and gym are quite bad. Meals at Saffron was too salty and mo change even after complaints for whole dinner course.
Kyon soon
2024 年 10 月入住 3 晚
10/10 超赞
Ravi
2024 年 9 月 27 日
满意:清洁度、员工和服务、住宿条件和设施
Ravi
2024 年 9 月入住 2 晚
4/10 很差
Abir
商务旅客
2024 年 9 月 22 日
满意:住宿条件和设施,清洁度
Poor service level at Bangalore Shangri-La
Experience is not so good and to some extent, I would say unexpected:
1) Interaction with front desk staff at midnight wasn't expected at this level of hotel. He needs serious grooming & especially on customer interaction & choice of words.
2) On next morning, I left at 9:30AM and around 4:30PM while crossing the hotel during my journey from South to North of the city, I thought of dropping few stuff. But surprisingly found that the room hasn't been serviced. I asked a carpet cleaner, who was then working just outside my room; he responded that I should have informed front desk while leaving. Understood that he is also another untrained member of the team.
3) Though hotel has 6 lifts in the lobby but most of the guests didn't respect the privacy of other members. Lifts were often too crowded and giving a feel of shopping mall or office lifts. Hotel could have deployed a person to manage the crowd. I finally decided to enter a lift with 2 other guests but then 3 more people accommodated themselves! No one had time for another 40-50 seconds. A lapse from hotel management.
4) I had to extend my stay for one more night. Though I completed my formalities in the morning before leaving the hotel at 7:15AM, my access key hadn't been updated. So, I had redo that at 8PM...at a gap of more than 12 hrs after being refused lift access.
5) In continuation of #4; my wifi hadn't been updated. Finally realised that my choice was wrong & decided not to bother any further.
6) Iron-board unsafe