This was by far the most disappointing hotel experience I’ve ever had. The sound insulation was practically non-existent—I could hear every car passing by all night, making it impossible to sleep. The room lacked several basic amenities: no kettle, no slippers (which were definitely needed due to the itchy carpet), no refrigerator, no toothpaste, and not even a phone to contact reception—I had to go downstairs just to speak with someone. The room was also uncomfortably cold. Considering the price, I expected a much better standard. The only redeeming quality was that the room was clean.