The staff are nice and friendly… however hot water not working first night, then next consecutive 3 nights Air Conditioning stopped working.
Overcharged initially when checked in. Booked for family of 4, to be told at check in no bed for 4th person - additional charge required however they had breakfast included…..
Tracey
2025 年 1 月入住 4 晚
10/10 超赞
Bharat
与家人出行
2025 年 2 月 1 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The staff at the ferry terminal pick up and concierge are very helpful. I don’t remember all the names but Ode helped us with the bags while we cycled to the hotel.
Food wise Indonesian food is great and breakfast choices are many.
View from the pool is amazing.
Bharat
2025 年 1 月入住 2 晚
8/10 还可以
Charlene
2024 年 3 月 13 日
满意:员工和服务,清洁度
Charlene
2024 年 3 月入住 2 晚
8/10 还可以
Marliny
与家人出行
2024 年 2 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nil
Marliny
2024 年 2 月入住 2 晚
8/10 还可以
Dirk
与配偶出行
2024 年 1 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Dirk
2023 年 12 月入住 4 晚
8/10 还可以
Espen Werdal
2023 年 10 月 27 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Espen Werdal
2023 年 10 月入住 2 晚
8/10 还可以
Michael
2023 年 9 月 10 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Michael
2023 年 9 月入住 1 晚
6/10 一般
Bharat
与家人及幼儿出行
2023 年 7 月 7 日
满意:清洁度
不满意:住宿条件和设施
The stay was ok, too noise many a times.
Breakfast options are limited.
Not much options of dining nearby.
Bharat
2023 年 7 月入住 1 晚
8/10 还可以
Natalie
2023 年 4 月 14 日
满意:清洁度、员工和服务、住宿条件和设施
Natalie
2023 年 4 月入住 2 晚
6/10 一般
Sirsendu
与家人出行
2023 年 4 月 10 日
满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
Ordinary stay for a 4-star hotel
The hotel looked novice in their approach specially for booking. After booking with the credit card details, they kept on asking me for the card to charge me. This was ridiculous.
Second, wi-fi signal was pathetic and moreover they limited it to only 2 device per room. People travelling with kids need to take note of this, whether you want or sacrifice the wi-fi for the kids.
Third, breakfast buffet was very minimal and difficult to make choices out of the limited options.
Sirsendu
2023 年 4 月入住 2 晚
8/10 还可以
Eric
与家人出行
2023 年 1 月 29 日
满意:员工和服务
The roof top restaurant was closed for event for the 2 days of my stay , rather disppointed ! The housekeeper did not sweep the floor after make up room , can see dirt all around . Never provide a connecting room for us say is fully book but during the 2 days I hardly see more than 10 paxs .
Eric
2023 年 1 月入住 2 晚
6/10 一般
Samarth
团体旅客
2023 年 1 月 27 日
满意:清洁度
The property was clean and huge located in an isolated place far away from all the happening places
The internet was disruptive though food was not that great
Samarth
2023 年 1 月入住 1 晚
8/10 还可以
Ai Feng
与家人出行
2023 年 1 月 25 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice break at Bintan
Big Room size and comfortable bed. Breakfast provided.
Air Con is very cold. After adjusting fan speed and increasing the temperature did not help. Stayed for a night so did not raise it to management for assistance
Prefer to have soft fabric bedroom slipper instead of hard rubber ones.
Ai Feng
2023 年 1 月入住 1 晚
8/10 还可以
Samuel
2023 年 1 月 23 日
Samuel
2023 年 1 月入住 2 晚
8/10 还可以
Takahiro
2023 年 1 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Takahiro
2022 年 12 月入住 2 晚
6/10 一般
SSI
2023 年 1 月 2 日
满意:员工和服务,清洁度
Water Heater issues on arrival, room request asking for a queen bed but given 2 single beds.