After I checked in, I discovered the lift was out of service so I needed to carry my luggage to the second floor by using the staircase which is a down side.
However, the apartment was very close to the restaurants nearby and to the wedding venue across the road.
Tiffany Ting Fong
10/10 超赞
Alice
2020 年 3 月 18 日
Alice
2020 年 3 月入住 1 晚
10/10 超赞
Nicole
2020 年 3 月 10 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nicole
2020 年 3 月入住 1 晚
10/10 超赞
mr aj
与家人出行
2020 年 3 月 9 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
mr aj
2020 年 3 月入住 1 晚
10/10 超赞
真实旅客
团体旅客
2020 年 3 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very spacious and location of the apartment was excellent as it was just across the road from the Arena.
The only downside was that the TV did not have a remote do was a little difficult to turn the channels.
真实旅客
2020 年 3 月入住 1 晚
2/10 糟糕
Haroon
团体旅客
2020 年 3 月 2 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Instructions were not clear about the deposit, they sent me a link saying you can pay your deposit online however no where did it state that you can ONLY pay deposit online and not in cash or at reception. In my mind I thought I will pay deposit at reception but they said it had to be online and on that day had lost my bank card and only had cash so they didnt let me pay deposit with cash and didnt let me check in so I had to sleep in my car. Never going back to them
Haroon
2020 年 2 月入住 1 晚
8/10 还可以
michael
2020 年 3 月 1 日
满意:清洁度、员工和服务、客房舒适度
Great value
Great location for the arena. Clean and has all you need.
michael
2020 年 2 月入住 1 晚
10/10 超赞
Kate
2020 年 2 月 17 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very good
Kate
2020 年 2 月入住 1 晚
8/10 还可以
Seb,Cambs
商务旅客
2020 年 2 月 6 日
满意:服务设施,清洁度
Clean and functional. Charmless and austere. No problem for budget business purposes.
Seb
2020 年 2 月入住 2 晚
2/10 糟糕
真实旅客
2020 年 2 月 3 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Where do I even begin??
Arrived at the property at 16:04 having 2 nights previously paid the deposit they require prior to check in. Had been traveling since 07.30 to be told they have cancelled my booking!!
Bare in mind. I purchased the book now pay later option where i have it confirmed depoist is only required prior to check in.
When I made both the female attendees aware that if deposit was paid why would I want to cancel my booking? I was then told it is not there proplem they have no availabilities therfore i need to sort something else out. Having travelled for 9 hours my passengers one of which was disabled still did not warrant any help for there mistake in canceling the a
真实旅客
2020 年 1 月入住 2 晚
10/10 超赞
真实旅客
与家人出行
2020 年 1 月 31 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Property was spacious and clean had penthouse suite that was amazing
真实旅客
2020 年 1 月入住 1 晚
10/10 超赞
Jamie-Lee
2020 年 1 月 30 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Jamie-Lee
2020 年 1 月入住 1 晚
10/10 超赞
nicola
团体旅客
2020 年 1 月 27 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Fabulous if you are going to a concert at arena across the road. Very spacious and clean, would recommend.
nicola
2019 年 12 月入住 1 晚
4/10 很差
真实旅客
商务旅客
2020 年 1 月 24 日
满意:清洁度
不满意:客房舒适度,住宿条件和设施
what a let down
Was told on the day of arrival (after paying for the stay in full) that we would have to put down a £250 deposit. We were not aware of this before hand and diddnt have that kind of money to spare. After borrowing it from a friend we were finally able to check in and get settled. Safe to say the pictures on the website were rather misleading. The furniture was damaged and worn and the bed was as solid as a rock (no exaggeration). As we were smokers we paid a bit extra for a balcony as it would be more convenient than going up and down the stairs, to only be told that you cant smoke on the balcony. Was not too impressed with the overall experience.
真实旅客
2020 年 1 月入住 2 晚
8/10 还可以
真实旅客
与家人出行
2020 年 1 月 22 日
满意:员工和服务、住宿条件和设施、客房舒适度
Good place to stay in Birmingham
My family and friends have stayed at City Nites 3 times within the last 15 months. This is our go to place when we go to Birmingham. Its convenience to all things central cannot be overstated. We walk to and from New St Station. Its literally down the road from the ICC, SeaLife and Centenary Sq. Its nicer to stay in a serviced apartment, rather than a hotel and the prices aren't expensive either. We usually stay for a week. The only negative is that the staff need to leave more supplies like fresh towels, toilet roll etc, a little more often.
The apts are generally clean and the kitchen is stocked with pots, pans, cutlery etc. There's complimentary coffee, tea, sugar etc. They do provide champagne or wine on arrival but we didnt get that this time.
We found that the shower was leaking and reported it to the mgmt office, but no one came to fix it. Apart from that and the stains on the duvet (which was covered by a clean duvet cover); our stay was a good one. I recommend City Nites Arena to anyone staying in Birmingham.
真实旅客
2020 年 1 月入住 6 晚
4/10 很差
真实旅客
2020 年 1 月 13 日
不满意:客房舒适度,住宿条件和设施
Friday stay
I Stayed in apartment 84 and paid an extra £30 more than the hotels price on it. I was disappointed that the entire apartment despite being the penthouse suite and supposedly more luxurious than the other apartment was incredibly cold despite the fact that I turned all the heaters up only one room was satisfyingly warm I was frozen for most of the night and this meant that I could only stay in one room comfortably as all the other rooms were too cold. The cold was coming through the windows. I felt it was a good waste for me to pay for all of hide extra rooms as i only stayed in 1 due to the heating issues. The corridor was absolutely freezing as Was the living room with the TV which meant I didn’t take advantage of watching TV at night as it was too cold. This is my second stay with city nights and I’m really really disappointed that I spent all that extra money on an apartment that I did not benefit from whatsoever
真实旅客
2020 年 1 月入住 1 晚
2/10 糟糕
Diego R A
与家人出行
2020 年 1 月 12 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Horrivel
Quando cheguei a nossa reserva havia sido cancelada pelo hotel.com nos fizeram refazer a reserva pelo site deles por um valor maior, como já estava tarde frio e cansados e com criança nos vimos obrigados a pagar direto a eles por um valor muito acima e ainda nos fizeram pagar 250 libras de deposito no cartão e espero q reembolsem quanto entramos no apartamento não tinha luz levamos quase 1 hora p resolverem o problema é ainda por cima não tinha água quente que experiência horrível nuca mais passem longe desse lugar
Diego R A
2020 年 1 月入住 3 晚
8/10 还可以
Angela
与家人出行
2020 年 1 月 8 日
满意:员工和服务、住宿条件和设施、客房舒适度
Apartment
Our stay was good, except the place was quite hard to find, but after a few phone calls we managed to find the entry to the building. Also disappointed as we had a bath in the apartment but could not use it as there was not a plug. We did speak to someone but they could not get a plug for us.
Angela
2019 年 12 月入住 1 晚
8/10 还可以
Jonathan
2019 年 12 月 23 日
满意:清洁度、员工和服务、客房舒适度
Great location for the Arena
Nice apartment with all essentials for a self catering stay. The conplex is just a few minutes walk from the Arena Birmingham which was our main reason for visiting. The main shopping centre ( Bullring) is just 10/15 minute walk. Not much in the way of local supermarket or takeaway unless you walk to the centre. Secure parking is also a bonus. The only negative as such is the little complicated way to make a payment as you cant make this direct through Hotels.com however, Joanne was extremely helpful and patient and guided me throught the proceedure... i would stay again for the next concert we go to....
Jonathan
2019 年 12 月入住 2 晚
10/10 超赞
真实旅客
与配偶出行
2019 年 12 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very close to city centre and 1 min walk to Arena Birmingham where we had a booking for all staff very helpful