2/10 糟糕
Ann
与配偶出行
2025 年 2 月 7 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Allegedly being refurbished. Entranceway from main road looked very good, but reality was different. Old carpets on the staircase - on the uprisers the carpet was dangerously hanging off - a health and safety hazard waiting to catch heels of people walking down the stairs. Lift didn't work and we were on the second floor with suitcases. Room terrrible: bed mattress uncomfortable and lumpy, window wouldn't shut, toilet leaked, shower hose leaked, mould on the grout, no bedside table one side; no plug in the sink; no handle on toilet brush (hidden on the inside, very unhygienic); only one set of towels (but two of us). One cup and one mug for tea/coffee making (ie didn't even match). The walls appeared to have been painted, but the woodwork was very dirty. Just a very very poor room for the money we paid for one night (£89.99), when compared with Premier Inn, or Travelodge. Would never stay there again!!
Ann
2025 年 2 月入住 1 晚