3 story hotel, no elevator. Most broken down couch and mattress we have ever seen in a hotel. We had to place one of the bed pillows under the mattress to prop up one side. Even though a suite hotel, no kitchen plates, silverware, glasses, cups, nothing. You have to request them from the front desk. I requested last night at 6pm. It is now 7am the next morning, and I am still waiting. We accidentally spilled water on our room floor. We wiped it up with a napkin. It was black from the dirt on the floor. The grab and go breakfast begins at 6:30. At 6:50 I went for coffee. The large pot was empty. Ok, how about hot chocolate? The hot water pot contained room temperature water. The front desk hours are 7am-11pm. At 7:30, still no one around. 4 hotels right next to each othet. Pick one of the others.
