The on table ordering of food and drinks, via a tablet, is very impersonal and very much lacking the human element. Disappointed.
Food and human delivery was good.
Parking was lucky as most spaces already taken but a car moved just as I arrived.
Gary
2025 年 5 月入住 1 晚
8/10 还可以
Moynul,Birmingham
与家人及幼儿出行
2025 年 5 月 5 日
满意:员工和服务,清洁度
不满意:住宿条件和设施
Overall a pleasant stay.
My only negative was that the air condition was not working. We were moved to another room because of this and the same issue; no AC.
We were given a fan which was at least a compromise
Moynul
2025 年 5 月入住 2 晚
10/10 超赞
Narinder
2025 年 5 月 1 日
满意:清洁度、员工和服务、住宿条件和设施
Narinder
2025 年 4 月入住 1 晚
10/10 超赞
sundus
2025 年 4 月 27 日
sundus
2025 年 4 月入住 1 晚
8/10 还可以
Fatima Tahir
与家人及幼儿出行
2025 年 4 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Its really good especially restraunt and reception staff is very nice but breakfast is very limited variety overall its nice
Fatima Tahir
2025 年 4 月入住 2 晚
10/10 超赞
Abbie
与家人及幼儿出行, 与家人出行
2025 年 4 月 19 日
满意:员工和服务、服务设施、住宿条件和设施
The room was lovely
pool was fantastic
clean environments
Staff definitely made the stay amazing! so friendly helpful and made the kids welcomes! definitely recommend and if ever in the area again i would come back
Abbie
2025 年 4 月入住 2 晚
8/10 还可以
Joyce
与家人及幼儿出行, 与家人出行
2025 年 4 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This hotel was lovely, friendly staff and kept clean throughout. Took the family for a short break. The pool was aaaamazing and so warm and my children had the best time!. We will definitely be returning.
Joyce
2025 年 4 月入住 1 晚
10/10 超赞
Alisa
与配偶出行
2025 年 4 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean hotel with good service, free shuttle bus , good breakfast, just excellent
Alisa
2025 年 4 月入住 1 晚
10/10 超赞
Azeezat oyinkansola
2025 年 4 月 2 日
Excellent location, proximity to bus stop and rail station and airport .great and welcoming staff. Hospitality is top notch . I would give 5 stars 😁I’m definitely visiting again .
Azeezat oyinkansola
2025 年 4 月入住 1 晚
10/10 超赞
Andrew
2025 年 3 月 31 日
Andrew
2025 年 3 月入住 1 晚
10/10 超赞
Afton
与家人出行
2025 年 3 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had to book here last minute with the fire at Heathrow to fly out of Birmingham. They were very accommodating and so helpful. They had a ton of people book last second and even though they were very busy, they took the time to help us in a time of need. Thank you! Would definitely recommend.
Afton
8/10 还可以
Vasilis
2025 年 3 月 22 日
满意:清洁度、员工和服务、住宿条件和设施
Vasilis
2025 年 3 月入住 1 晚
8/10 还可以
Alexandrea
与家人及幼儿出行
2025 年 3 月 17 日
满意:清洁度、员工和服务、住宿条件和设施
Lovely friendly staff, brilliant pool xx
Alexandrea
2025 年 3 月入住 2 晚
8/10 还可以
Nickasha
2025 年 3 月 2 日
Nickasha
2025 年 2 月入住 6 晚
8/10 还可以
Grace
2025 年 2 月 23 日
满意:清洁度、员工和服务、住宿条件和设施
Grace
2025 年 2 月入住 1 晚
10/10 超赞
James
2025 年 2 月 22 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great
Great
James
2025 年 2 月入住 1 晚
10/10 超赞
Louidet
2025 年 2 月 22 日
满意:清洁度、住宿条件和设施、客房舒适度
Louidet
2025 年 2 月入住 1 晚
6/10 一般
Olivier
商务旅客
2025 年 2 月 21 日
满意:清洁度、住宿条件和设施、客房舒适度
Spa ou camping?!!
Impossible de profiter de la piscine et du spa, remplie d’enfants, même le soir après 20h! Et le pire, des gens tout habillés dans l’eau! Une honte quant à d’autre on demande d’être en maillot de piscine!
Olivier
2025 年 2 月入住 2 晚
6/10 一般
neil
2025 年 2 月 20 日
满意:清洁度、员工和服务、客房舒适度
不满意:住宿条件和设施
Lovely staff, hotel main area good, room shabby
Staff were great, very helpful. Room mostly clean however a bit tatty/ shabby with big chips in the furniture & decor . And very cold inside room, had to wait for it to warm up before removing coats
neil
2025 年 2 月入住 1 晚
10/10 超赞
Jenny
商务旅客
2025 年 2 月 19 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Customer service was great & a lovely breakfast. Good pool & sauna