6/10 一般
Tashi
2025 年 10 月 2 日
满意：员工和服务，清洁度
不满意：住宿条件和设施
While I greatly appreciated the kindness and professionalism of the staff, I was disappointed by several issues that affected the comfort and quality of my stay.
From the start, my room had multiple problems: the air conditioning was not working properly, the internet/TV connection was unreliable, and the sink was not draining correctly. I reported these concerns early Saturday morning before leaving for the day. Unfortunately, upon returning later, I discovered that no one had been to address the issues.
This left us having to sit in an uncomfortable room while maintenance attempted to resolve the air conditioning problem. Ultimately, we were moved to another room, but only after a lengthy delay. While the staff members we interacted with were courteous and helpful, the lack of urgency in addressing the issues was very disappointing.
Tashi
2025 年 9 月入住 2 晚